Update Rollup 9 Special Cases Support
On the CRM Team Blog post titled Update Rollup 9 for Microsoft Dynamics CRM 4.0 I noticed the following:
How to get support for Update Rollup 9
To get support please contact Microsoft Product Support. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: https://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Excellent. I luv it when Microsoft can give their customers a break. Now I wonder how many CRM Forum on MSDN questions we will get where the answer is, “You may want to install UR 9 now.” :O)