Nov CRMUG Pacific Northwest Regional Chapter Meet

The next meeting of the CRMUG Pacific Northwest Regional Chapter features two intriguing user case studies:  Rosalee Alan from PAML will discuss how her company leveraged workflow to improve customer service and Robert Hanlon with the Portland Trail Blazers will present tips from their unique deployment.

Meeting Date/Time: Thursday, November 5, 9:30 a.m. - 12:00 p.m.

Location:

Microsoft
Civica Office Building
205 108th Ave. NE, Suite 400
Bellevue, WA 98004

Audience: All CRM users are welcome to attend, regardless of whether they have joined CRMUG.  Members of the CRMUG Partner Program are also welcome to attend.  Partners that are not yet members of CRMUG are limited to two free meetings.

Agenda:

09:30 a.m. – 09:45 a.m. Welcome/Introductions
09:45 a.m. – 10:30 a.m. Robert Hanlon, Portland Trail Blazers
10:30 a.m. – 11:00 a.m. Chapter Business
11:00 a.m. – 12:00 p.m. World-class Customer Service using Dynamics CRM, presented by Rosalee Alan, PAML

About CRMUG Regional Chapters
Regional Chapters enhance your membership in CRMUG by offering face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region.  By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. All job roles are welcome:

     • Customer Service
     • Sales
     • Information Technology

Join us so you can optimize the functionality, flexibility, performance and return on investment offered by CRM—and get better results from your CRM implementation back home.  Feel free to invite CRM colleagues and other users within the region.

For more information about CRMUG, visit www.crmug.com.