Microsoft Dynamics CRM is in the “Leaders” quadrant in Gartner’s 2009 Report

Customers seeking information before investing in technology often turn to Gartner, Inc., because of its detailed and methodical reviews. Among the most respected reports are its Magic Quadrants, which help buyers assess vendor strengths and weaknesses that can be used to meet the purchaser’s current and future business and technology requirements. Microsoft Dynamics CRM is pleased to note that in the 2009 Magic Quadrant For CRM Customer Service Contact Centers, published April 3, 2009 and written by Gartner Research Vice President and Distinguished Analyst Michael Maoz, Gartner positions Microsoft Dynamics CRM in the “Leaders” quadrant.

Microsoft is positioned in the Leaders Quadrant in the latest Gartner Magic Quadrant Report
on CRM for customer service, April 03, 2009

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