Microsoft Dynamics CRM 2011 beta for Microsoft Outlook
From the CustomerEffective folks,
I’ve been spending time with CRM 2011 beta for Outlook, and there are a lot of things to love about it. I’ll be posting a series of blog posts about some of my favorite new features.
One thing that jumps out at you is how much work has gone in to increasing usability, and more tightly integrating CRM functionality into Outlook. A great example is sales literature and knowledge base articles.
Thanks for noticing! 