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Microsoft Dynamics CRM 2013 is supported by Connector for Microsoft Dynamics

  • Article

All versions of Connector for Microsoft Dynamics since version 2.1, which was released 6/29/2012, are compatible with Microsoft Dynamics CRM 2013.

When creating an integration to Microsoft Dynamics CRM 2013 you will need to enter settings for the Microsoft Dynamics CRM 2011 adapter.  This adapter will connect to Microsoft Dynamics CRM 2013 as well as Microsoft Dynamics CRM 2011.

Changes in Microsoft Dynamics CRM client forms navigation

  • Once you have been upgraded to Microsoft Dynamics CRM 2013 and you have the proper Connector for Microsoft Dynamics solution version in place you will notice that the "Submit" button for the Contact and Account entities is now available under the "..." option on those entities' action menu
  • Much of the required data for the Account and Contact entities to be integrated successfully has been moved to the "Information" form for those entities, so you will most likely want to switch to this view for those entities when creating new instances of those entities

Additional information on our support of Microsoft Dynamics CRM 2013 can be found in this blog post:<bit.ly/18lm4cn>

Comments

  • Anonymous
    November 18, 2013
    Dear thehetz, I just downloaded and installed the last version of the Dynamics Connector for AX. I use the CRM 2011 adapter as you describe above but during the adapter configuration wizard in the step "Setting product decimal decision", I get the following error: "The attribute of type:Image introduced in version 6.0.0.0 is not available for this client version" I tried replacing the Microsoft.CRM.SDK.Proxy.dll from the CRM 2013 SDK bin folder to the installation folder of the connector app but this led to a different error. Can you help on how this error can be avoided? Thanks in advance, Mirko

  • Anonymous
    November 18, 2013
    Dear thehetz, Followin my previous post, I solved the issue by replacing the Microsoft.Xrm.Sdk.dll file from the CRM SDK 2012 bin folder to the following folder: <Your Drive>Program Files (x86)Microsoft DynamicsMicrosoft Dynamics AdapterAdaptersMicrosoft.Dynamics.Integration.Adapters.Crm2011 This seems to have gotten past this error message - not sure if further issues will be encounter later in the configuration.

  • Anonymous
    November 18, 2013
    @Mirko - sorry to not have gotten back to you on this sooner.  You are correct that the latest Xrm.sdk.dll is needed when integrating with CRM 2013.  Version 3.1 of Connector does include this update.

  • Anonymous
    November 19, 2013
    I downloaded the connector files just yesterday so I should have had the latest update, right? I also encountered another issue in the Projects Integration Solution which I downloaded from Partnersource. When I tried to run "ConnectorMapInstallerForSI.exe", as instructed my Microsoft documentation, the exe fails to load. When I chose to debug it in VS I got the following exception: “Unhandled exception: System.IO.FileLoadException: Could not load file or assembly ‘ConnectorMapInstallerForSI, version=, culture=neutral, publickeytoken= 'or one of its dependencies. Strong name validation failed.<Exception from HRESULT: 0x8013141A>” Obviously I could not view the source code of the exe. To resolve the above issue I open the VS developer command prompt (luckily I had VS installed :)) and ran the following command: sn -Vr * (Note: the V should be capitalised or else this won't work) After that the .exe loaded correctly. I hope this helps people out there who encounter these problems.

  • Anonymous
    November 19, 2013
    @Mirko - yes you have the latest Connector files if you downloaded them yesterday.

  • Anonymous
    November 19, 2013
    @thehetz I am encountering further issues with the "ConnectorMapInstallerForSI.exe". Are you familiar with the "Integration Solution for Microsoft Dynamics AX projects and Microsoft Dynamics CRM"? It fails with the following error: Function Microsoft.Dynamics.AX.ProjectCRMIntegration.Mapping.SIHelper, Microsoft.Dynamics.AX.ProjectCRMIntegration.Mapping, Culture=neutral, PublicKeyToken=31bf3856ad364e35:CRMIntegrationStatusToAX(String CRMStatus, String QuotationStatus, Int32 StatusReasonValue) does not exist in the system. I used ildasm to check the dll accompanying the exe I mention above and indeed that method exists in the dll so not sure why this exception is thrown. If you are not the right person, who should I contact with help about this? Thanks in advance, Mirko

  • Anonymous
    November 20, 2013
    @Mirko - thanks for trying the Project CRM Integration solution. Could you give more details on where exactly you see the failure? Have you modified the maps further - if so, you may need to adapt the solution further as well. Regards, Pradeep

  • Anonymous
    November 20, 2013
    @Pradeep GanapathyRaj I only followed the steps described in the document called "InstallguideIntegrationSolAXprojectsCRM.pdf" I did not do anything more than that. I did not modify any mappings. I recorded my action which leads to the error fails in the video in the link below. www.youtube.com/watch OS is Windows Server 2012. The Connector is installed on the same machine. If you need more information let me know. Mirko Mirko

  • Anonymous
    November 25, 2013
    @Pradeep GanapathyRaj Can you help me further here or shall I open a support ticket with Microsoft? Regards, Mirko

  • Anonymous
    December 19, 2013
    To use the Connector with CRM 2013 updated forms (Account, Contact) you need to include the fields dynamics_isreadyforintegration and dynamics_integrationkey somewhere on the form. That enables you to use the submit button and workflows to send Records over to the AX.

  • Anonymous
    January 01, 2014
    Dear thehetz, Do you know or the connector also works between two CRM 2013 online environments to migratie the data? Dre

  • Anonymous
    January 06, 2014
    @Dre - yes the instance adapter will work to integrate data between CRM 2013 online environments, with the same known limitations as there are for CRM 2011.

  • Anonymous
    January 06, 2014
    Hi TheHetz, Thank you for you're reply. I will set up a test to try to migrate the information. Dre

  • Anonymous
    January 29, 2014
    Hi There I am running Dynamics CRM 2013 as well as AX 2012. The AX setup is working perfectly, however when I attempt to set up the CRM 2013 configuration, It does not resolve the CRM discovery URL at all. I am using http://<Server>/<port>/XRMServices/2011/Discovery.svc Should I be using an alternative URL here? Thanks very much for all the detail thus far. Regards Chris

  • Anonymous
    January 30, 2014
    @Chris - for CRM 2013 the discovery service URL may be different.  Please confirm that it matches the value found in CRM itself under Developer Resources.

  • Anonymous
    March 03, 2014
    Dear thehetz, Do you know, if it is supported to integrate CRM 2011 and CRM 2013 with the connector? Everytime I try to import leads from a CRM 2011 system to an CRM 2013 system I get the error "Lead entity doesn't contain attribute with Name = 'address1_composite'", even if I only try to import the firstname, lastname and companyname.

  • Anonymous
    March 10, 2014
    @Mirjam - I assume that you are using the Microsoft Dynamics CRM 2011 instance adapter for this integration?  If so, that adapter is not supported as is stated on this blog as well as in the marketplace posting for it.  It appears that you have different customizations between the two systems and if you are mapping at the root level (i.e. using the '' character to map all fields to each other) you will identical customizations in both systems.