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PIFEM - Pay It Forward Email Management..

This is a nice article I've just been pointed to.  If you use Outlook 2007 and want a much better way of managing your mailbox then this is definitely worth a look...  Could be reissued to your user community to complement any Outlook training you provide.

https://blogs.technet.com/jkruse/archive/2008/01/04/email-overload-pifem.aspx

It'll take a bit of time to get used to this way of working but could be worth it in the long run.

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