2 nye MVA kurser i System Center
På MVA kan du nu tage 2 nye online kurser i System Center.
IT Service Management
Service Manager provides an integrated platform for automating and adapting your organization’s IT service management best practices, such as those found in Microsoft Operations Framework (MOF) and Information Technology Infrastructure Library (ITIL). It provides built-in processes for incident and problem resolution, change control, and asset lifecycle management. In this course you will learn about the role Service Manager plays in the broader story of Microsoft’s management solution on top of Windows Server 2012 R2. This course dives into topics such as SLA Insights and Analysis, Standardize Service Delivery, Manage Multiple Processes, and OLA Insights and Analysis.
Automation & Self-Service
This course covers Automation and Self Service in the Datacenter and looks into the primary components of Service Manager and Orchestrator and the capabilities that are used to build out the infrastructure within the environment. This course specifically addresses the R2 updates, including the new integration stack for SharePoint, and provides patch solutions from Service Manager.