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SSRS 2016 Positive Time Zone Problem

  • Article

SSRS 2016 has a problem when using with Operations Manager 2016. If your time-zone is in positive range (+1, +14) then "Reports View" of SSRS raise an error like "Could not load folder contents" and we cannot see Reports in this view.

Positive Time-Zone

Positive Time-Zones

Error Screen

When you enter "https://serverName/Reports" you get an error. -"Could not load folder contents"-. But https://serverName/ReportServer working correctly. So you can still open reports from Operations Manager consoles Reporting Pane.

Workaround:

If you change time zone of SQL Server that hosts Reporting Service to "UTC" or "Negative (-1, -12), Root folder of Reports page became viewable.

Solution:

You can install latest Cumulative Update to SQL Server that hosts SSRS service. After install Cumulative Update 2 (KB3182270), you can open Operations Manager reports from "Reports View". You should read Support article before update your SQL Server. Also you should check the latest Cumulative Update / Service Pack of SQL Server installations frequently.

How to obtain the latest SQL Server 2016 service pack KB3177534
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