Application Fails to Install with Error Code 0x87D00443(-2016410557)

Trying to install an application via Software Center and receveing error code 0x87D00443(-2016410557)? You are probably using the new running apps detection available in Configuration Mangaer Technical Preview 1701 or 1702.

[caption id="attachment_4655" align="alignnone" width="513"] Software Center Error Code 0x87D00443(-2016410557)[/caption]

The new error code indicates that a the Application cannot install because the deployment type for the Application has been configured to require certain executables to be closed prior to installation (Application > Deployment Types > Deployment Type > Install Behaviour).

[caption id="attachment_4665" align="alignnone" width="636"] Install Behaviour Screen[/caption]

You can see detailed information on the client for this error in CIAgent.log:
[code]
{75B53191-4F03-401D-B9F4-AB55FB48954F} - Initiating Enforce tasks. CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): CI ModelName ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5 version 2 will be INSTALLED. : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/RequiredApplication_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): CI ModelName ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856 version 2 will be INSTALLED. : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
+++++++++++++++++ [ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5 2] Initiating check for running processes for target Machine. AllowTermination: 10 jobTrigger: 1 +++++++++++++++++++++++ CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Unable to read user sid : 0x80070539 CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
+++REMOVE sEncodedProcessList: PABQAHIAbwBjAGUAcwBzAEQAZQB0AGUAYwB0AGkAbwBuACAAVAB5AHAAZQA9ACIASQBuAHMAdABhAGwAbAAiAD4APABQAHIAbwBjAGUAcwBzACAATgBhAG0AZQA9ACIAbgBvAHQAZQBwAGEAZAAuAGUAeABlACIALwA+ADwALwBQAHIAbwBjAGUAcwBzAEQAZQB0AGUAYwB0AGkAbwBuAD4A CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Unable to read user sid : 0x80070539 CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
ProcessUtils::GetRunningProcessesDetails: Found running process 1 notepad.exe [4408] CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Running processes: <processdetailslist><process name="notepad.exe" friendlyname="Notepad" processpath="C:\Windows\system32\notepad.exe"/></processdetailslist> CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Raising client SDK event for class CCM_Application, instance CCM_Application.Id="ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5",Revision="2",IsMachineTarget=1, actionType 25l, value , user , session 4294967295l, level 0l, verbosity 30l CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:20 PM 7052 (0x1B8C)
Raising client SDK event for class CCM_Application, instance CCM_Application.Id="ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5",Revision="2",IsMachineTarget=1, actionType 25l, value , user , session 4294967295l, level 0l, verbosity 30l CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
+++++++++++++Raising notification for [ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5, 2] InstancePath: CCM_Application.Id="ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5",IsMachineTarget=1,Revision="2" for processes <processdetailslist><process name="notepad.exe" friendlyname="Notepad" processpath="C:\Windows\system32\notepad.exe"/></processdetailslist> +++++++++++++++++++++++ CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Raising client SDK event for class CCM_Application, instance CCM_Application.Id="ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5",IsMachineTarget=1,Revision="2", actionType 50l, value <processdetailslist><process name="notepad.exe" friendlyname="Notepad" processpath="C:\Windows\system32\notepad.exe"/></processdetailslist>, user , session 2l, level 0l, verbosity 30l CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Already Completed : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Raising client SDK event for class CCM_Application, instance CCM_Application.Id="ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5",Revision="2",IsMachineTarget=1, actionType 25l, value , user , session 4294967295l, level 0l, verbosity 30l CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Already Completed : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Handling dependency failure : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/RequiredApplication_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/DeploymentType_a38f3baa-5913-47e7-bb98-0c50346fa856.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/Application_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/RequiredApplication_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Setting priority to 5 : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/RequiredApplication_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
Job({75B53191-4F03-401D-B9F4-AB55FB48954F}): Already Completed : Task(ScopeId_32AC0480-B7FC-4D10-8146-019C7A0AA484/RequiredApplication_9963a768-d8e6-4d5c-a0dd-b01e11f8b5b5.2.Enforce) CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
CCIInfo::SetError - Setting CI level error to (0x87d00443). CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)
All tasks are already in completed state CIAgent 12/03/2017 2:13:21 PM 7052 (0x1B8C)

Comments

• Anonymous
  September 07, 2017
  Hi! We have been waiting for this function! Now installed it with the current update version 1706 and we still get this error without this nice window with the app and icon. Something missing? This error message is not pretty enough to use it in production. Every help is appreciated!
  • Anonymous
    September 07, 2017
    Hi there Dietmar,Are you sure it's not appearing? It is a separate window. I've noticed sometimes it doesn't always appear on top of Software Center and is in the taskbar as a flashing icon.