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CrmDiagTool4 for Microsoft CRM 4.0 has been released [4.0.7333.2]

  • Article

Hi all,

I’ve made the CrmDiagTool for CRM 4.0

It’s been a while since I wanted to post this, but I wanted to wait and see if the tool was working fine.

Now that we have tested it during some weeks already, it’s ready to be available on my blog site.

The major difference between v3 and v4 is the tool does not work on the client side.

The reason is because we ship a very similar version of the tool already with CRM Client software (called Diagnostic Wizard)

So, what does the tool in v4?

ü Microsoft CRM Server

ü Enable/Disable Platform tracing, Zip the trace folder for you if needed.

ü Enable/Disable DevErrors

ü Generate Machine Report

NB: These 3 actions are now separated clearly, the Platform Tracing and DevErrors facilities shows now the current status of the option dynamically.

ü Microsoft SRS Data Connector

ü Generate Machine Report

ü Microsoft CRM E-Mail Router

ü Generate Machine Report

ü (Next version will add tracing for the Email service as well.)

What the tool looks like?

CrmDiagTool4 Main UI

How to run it?

Well unzip the archive on the target server (CRM Server or Router or SRS for CRM).

Double click on the Exe file and select the appropriate target from the drop down list.

NOTE: This tool does not work remotely, it has to be executed locally on the Target server!

Details about the reports:

• CRM Server Report

– System Information

– Environment Variables

– TCPIP Parameters Registry

– Boot.ini Content

– .Net Framework Registration

– CRM Services Status and Logon Info

– CRM Registry Keys

– CRM Installed Files

• %ProgramFiles%

• GAC

– Web Sites Bindings

– ApplPool Indentities

– CRM WebSite Authentication

– SQL Server Information

– CRM System Settings

– CRM AD Groups Information

– Organization and Deployment Informations

(retrieve by SDK or SQL queries)

• SRS Data Connector Report

– System Information

– Environment Variables

– SRS Data Connector Installed files

• %ProgramFiles%\CRM Data Conn

• %ProgramFiles%\ReportServer

– ReportServer Settings (WMI)

– Report Manager Settings (WMI)

– RSReportServer.config content

– RSSrvPolicy.config content

– SRSDataConnectorSetup.log

• CRM E-Mail Router Report

– System Information

– Environment Variables

– CRM E-Mail Router nstalled files

– CRM E-Mail Router Service Info

– Microsoft.Crm.Tools.EmailAgent.Xml content

– Crm40ExchangeSetup.log

 

Where to download it?

Go to the Download Page on the left menu of this blog or click here for a direct download.

 

Hope you will like it, I spent quite some time on that J

Regards

Benjamin LECOQ

Comments

  • Anonymous
    March 03, 2008
    Hi all, I’ve made the CrmDiagTool for CRM 4.0 It’s been a while since I wanted to post this, but I wanted
  • Anonymous
    March 04, 2008
    CRM Diagnostic Tool for v4.0 available
  • Anonymous
    March 04, 2008
    Tout est dans le titre. Le célèbre et fort utile Tool de Ben a été mis à jour par ses soins. Son post
  • Anonymous
    March 04, 2008
    Tout est dans le titre. Le célèbre et fort utile Tool de Ben a été mis à jour par ses soins. Son post
  • Anonymous
    March 05, 2008
    Diagnostic tool for MS Dynamics CRM 4.0
  • Anonymous
    March 25, 2008
    Hello!I keep receiving the following error, when I select my dynamics crm server:System.InvalidCastException: Unable to cast object of type 'System.String[]' to type 'System.String'.  at CrmDiagTool4.RegistryHelper.EvaluateString(String optionName, String RegKeyPath)  at CrmDiagTool4.Form1.cbTargetMachineList_SelectedIndexChanged(Object sender, EventArgs e)  at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)  at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)  at System.Windows.Forms.ComboBox.WndProc(Message& m)  at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)  at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)I'm running the application on the computer where the CRM Server is installed.Do you know why this is?Thanks.
  • Anonymous
    March 25, 2008
    Hi,Interesting, did you unzip the Tool locally on the server?Can you send the content of the HKLMSoftwareMIcrosoftMSCRM Registry hive please?RegardsBenjamin
  • Anonymous
    April 14, 2008
    Hi, is there a tool that we can use to view the logs better or in a friendlier format?Thanks!
  • Anonymous
    April 14, 2008
    Hi,Well :-) No, you are not the only one to ask for this.But if you need me to explain you something I can do it.Or I can think about writting an article to explain better the log.CheersBenjamin
  • Anonymous
    May 01, 2008
    I have several customers looking to complete their upgrade from CRM 3.0 to 4.0, and they’re looking for
  • Anonymous
    May 01, 2008
    I have several customers looking to complete their upgrade from CRM 3.0 to 4.0, and they’re looking for
  • Anonymous
    May 01, 2008
    I have several customers looking to complete their upgrade from CRM 3.0 to 4.0, and they’re looking for
  • Anonymous
    May 03, 2008
    Over at the CRM Team Blog, they posted a very detailed list of upgrade steps from CRM 3 to CRM 4. 
  • Anonymous
    November 18, 2008
    Hoe werkt de diagnostische tool van CRM?
  • Anonymous
    January 25, 2009
    Hoe werkt de diagnostische tool van CRM?
  • Anonymous
    April 03, 2009
    Microsoft Dynamics CRM 4.0 - enable tracing / logging
  • Anonymous
    April 16, 2009
    One fundamental point in CRM are the plug-ins. With this extension mechanism, we can add any business
  • Anonymous
    April 16, 2009
    One fundamental point in CRM are the plug-ins. With this extension mechanism, we can add any business
  • Anonymous
    July 10, 2009
    Does this tool work fine with 64 bits?Luiz