Solution: Possible Side-by-Side error when sequencing Office 2010 on Windows Vista
During the sequencing process of Microsoft Office 2010 on Windows Vista Service Pack 1 (SP1) or Service Pack 2 (SP2) using the Microsoft App-V 4.6 sequencer you may get the following error:
The application has failed to start because its side-by-side configuration is incorrect
You may also receive an error similar to the following when launching PowerPoint:
The application failed to initialize properly (0xc0150002). Click OK to terminate the application.
This can occur because of an issue between the VC++ Redistributables used in Windows Vista and the way the App-V 4.6 Sequencer handles them. Also note that this issue only occurs with Windows Vista. If you're using Windows 7 then you shouldn't run into this issue.
Unfortunately deleting files and replacing them really doesn’t work but the resolution is actually very simple. To avoid this issue, during sequencing only launch Word and Excel, then configure the Windows Update settings and toolbars as wanted. Don’t launch PowerPoint and Access at this point. Once the sequence is complete you can stream down the package to Windows Vista machines and they should launch with no problems.
Here are some links for Office 2010 Guides and Deployment kits:
Prescriptive guidance for sequencing Office 2010 in Microsoft App-V
Microsoft Office 2010 Deployment Kit for App-V
Hope this helps,
Alvin Morales | App-V Support Escalation Engineer
Comments
Anonymous
November 26, 2010
Inplace upgarde of OS or clean install of OSAnonymous
February 28, 2011
Nope!!! This does not help me one bit! None of the apps. in the office suite work. They all give the same error message. Yet another issue with Vista that I have. So than, if nothing mentioned in this article works, reinstall? Missing my Linux.Anonymous
March 01, 2011
I called MS last night, actually got someone who was knowledgeable about the same error problem here that I was getting. The solution they helped me through was to download and install the VC++ 2008 SP1 update. once this was done everything was working properly.Anonymous
March 08, 2011
In response to Mike! Yes it does work and thank you for the post. It solved my problem that I was dealing with for about a week now. Thanks!Anonymous
March 12, 2011
Thank you so much. I have been tearing my hair out over this error. Installing the C++ 2008 SP1 update made it all work. You are a star...Anonymous
March 17, 2011
I have been getting this message for 7 - 10 days. I can't open any Word or Excel document or worksheet without getting this message. I have tried uninstalling the Virtual C++ Redistributable and clicking on the link for the fix in the forum, but it still didn't work. If this is such a major problem, for so many people, why doesn't Microsoft fix it, and make a link available to download the fix. I still need help, this did not work.Anonymous
March 20, 2011
I have the same problem with a French Version. I still need help, this did not workAnonymous
March 29, 2011
I just tried Mike's advice - found this patch.. Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) Ran it, worked like a charm.. So THANKS Mike!!Anonymous
April 11, 2011
Many thanks Mike. Excellent Advice after 3 wks of frustrationAnonymous
May 18, 2011
Thanks Mike! Running Vista Home Ed with Office 2010, when side-by-side error occurred. Downloaded VC++ 2008 SP1 update, installed and everything now works!Anonymous
May 19, 2011
Same here the VC++ 2008 SP1 update www.microsoft.com/.../confirmation.aspx solves it all Please share this with your less techy friends like me. Some of the answers out there are way to complex. This took me 1 min.Anonymous
June 08, 2011
To MIKE !!!!!!!! THANK YOUUUUU!!!!!!!!!! Downloaded-Microsoft Visual C++ 2008 SP1 Redistributable Package (x86). Worked perfect 1 min afterAnonymous
June 09, 2011
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June 11, 2011
I just tried downloading and Yea!! it corrected my problems THANK YOU THANK YOU THANK YOUAnonymous
June 15, 2011
Thanks MIKE! Thanks a lot!!Anonymous
June 20, 2011
i did the same download and still get the same message. please email me at: stubbornmom2008@gmail.comAnonymous
July 13, 2011
thnx alot mike....!Anonymous
July 14, 2011
MIKE!!!! I LOVE YOU!!! You saved me a bunch of hours and headache AND Money too :D thanks that fix my problem all is well now =)Anonymous
August 24, 2011
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September 05, 2011
I am not a techie but downloaded the update from Steve's link and now can access Offie apps. I just wish I had found it BEFORE I reloaded Office :-(Anonymous
September 06, 2011
Thanks so much Mike!! This is my 4th day working on this problem and even made a call to a computer tech to have him fix, but I thought I would try your advice first. I 1st downloaded all the security updates for my computer, then downloaded the MS Visual C++2008 SP1 and my office applications work now! I'm so thankful for your advice, Thanks again!!!!Anonymous
September 18, 2011
I have unistalled installed VC++ packs( one was 2005 and other 2008). And installed VC++ sp1 as per Mike's advice. It worked like a charm. Great piece of advice. And thanks a lot.Anonymous
September 18, 2011
OMG...im so happy that i found you guys and Mike...I called support 3x and no one could help me, nor understand what i was saying...I did what mike and everyone else told me to do, and it works now. This is really a pain, like others, if they know this is occurring they need to do something about it. Im not a techy person, all of google and reading didnt help. Thanks again MIKE...Anonymous
September 29, 2011
Thank you thank you thank you SP1 worked for me.!!!YeahAnonymous
October 13, 2011
MICROSOFT needs to solve this. Why are they not dealing with it?Anonymous
October 26, 2011
I have a windows 7 and this error is in it, so it is not only in windows vistaAnonymous
December 23, 2011
Sensational! My sister has had this problem for a long while now. Re-installed hundreds of times. And this little thing solved it all! Merry Christmas from Norway! This will be the best present this year!Anonymous
February 21, 2012
To correct the error of SIDE-BY-SIDE you will need to re-install this package MS Visual C++ 2008 SP1 Redistributable Package.... (X86) or (X64) version.... good luck.Anonymous
March 03, 2012
Thanks Mike - I was stressing big time as I have school work due today and suddenly I could not open officeAnonymous
March 05, 2012
The comment has been removedAnonymous
March 05, 2012
Fixed mine too! Thanks for the post, Mike.Anonymous
April 15, 2012
Same thing after a windows update. Total loss of Office. Applied the fix and back up and running. Thanks!Anonymous
May 04, 2012
Mike, this worked but was complicated for me since I also had a problem with icloud (main reason for using outlook). I had to uninstall and reinstall the icloud app on my PC before outlook could work again. I didn't find this problem for outlook and icloud on the apple site, but the update you described above worked and uninstalling/reinstalling/setting up icloud worked. Thanks!Anonymous
June 30, 2012
Thanks a lot. Microsoft Visual C++ 2008 SP1 worked :)