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Test Lab Guide: System Center Service Manager 2010 SP1

  • Article

 

System Center Service Manager 2010 Service Pack 1 (SP1), a new addition to the System Center suite of products, delivers an integrated platform for automating and adapting IT Service Management best practices to your organization's requirements.

Service Manager provides built-in processes based on industry best practices for incident and problem resolution, change control, and asset life cycle management. Through its configuration management database (CMDB) and process integration, Service Manager automatically connects knowledge and information from System Center Operations Manager, System Center Configuration Manager, and Active Directory Domain Services.

This paper contains step-by-step instructions for extending the Base Configuration test lab to demonstrate the installation and functionality of Service Manger 2010 SP1.

 

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