The LAB exercises (Power BI training) have not been working for me since this morning

Question

Hi there
Since this morning, when I try to launch any LAB exercise, I go through the two Captcha verifications and receive the success message, but then nothing happens, and the LAB session does not start. Is this a general outage?

Answer 1

Hello,

The Microsoft Credentials forum would be a more suitable place to ask this question: Results in Microsoft Credentials - Training, Certification, and Program Support

You can notify tech support about this issue; Please follow these steps to post a support request in the forums:

1. In the main navigation menu across the top of the page, click “Ask a question.” You will need to sign in with your Microsoft account.
2. You’ll create a display name, and then be offered the template to ask a question
3. Be specific in the subject of your question. You should avoid including any personal information as your post will be publicly visible.
4. A forum moderator will reply within 24 business hours. How to contact support

 

The information provided below might be relevant:

What should I do if the Azure portal or the Microsoft 365 admin center does NOT open immediately?

If your lab launches with a blank white screen, or an authentication error in one of the portals, try opening a new tab and navigating to https://portal.azure.com or https://admin.microsoft.com/ in the virtual machine. Make sure you do this in the virtual machine; we will NOT be able to score your work if you open the portal on your machine rather than the virtual machine. Opening the portal in this way will resolve the issue most of the time.

For additional lab-related concerns, please refer to: Assessment lab frequently asked questions | Microsoft Learn

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