facture teams d un montant de 53.28 €

Question

Bonjour,

Je viens vers vous car je vois que je suis débité d'un montant de 53.28€. Je pense que c est ma cotisation teams cependant je ne peux pas l'utiliser de façon illimité. Est ce normale et a quoi correspond ce montant ?

D'avance merci.

Anthony Garcia

Answer 1

Hi @Anthony GARCIA

Teams tag is mainly focused on the general issue of Microsoft Teams troubleshooting. According to your description, your question is not in our support scope. Thanks for your understanding and patience.

The following suggestion is for your reference:
According to your case description, 53.28 euros were charged.

According to the pricing plan of Microsoft Teams, this is not common. You may have subscribed to a premium version of the service or a Teams app subscription.

Here are some common Microsoft Teams subscription plans and their costs:

• Microsoft 365 Personal: about 5 euros per month, including Word, Excel, PowerPoint and other applications and 1 TB of cloud storage space.
• Microsoft 365 Home: about 6.5 euros per month, suitable for up to 6 people.
• Microsoft 365 Business Basic: about 6 euros per user per month, including Teams, Exchange, OneDrive and other services.
• Microsoft 365 Business Standard: about 12.5 euros per user per month, including desktop Office applications and more advanced features.

It is recommended that you check your subscription details to confirm the specific plan you subscribed to and the included features.

• Purchase and manage Teams app subscriptions in Microsoft Teams: To view your Microsoft Teams app subscription, open Teams and select Apps > Manage Apps. Select the Subscriptions tab to view a list of subscriptions. Find the app subscription you want to manage and select More options. Manage licenses by selecting Buy licenses or Remove licenses.
• Manage payment and billing for Microsoft 365: If you have a Microsoft 365 subscription, visit the Microsoft 365 admin center. Sign in with your Microsoft 365 account, and in the admin center, select Billing in the left menu to view all subscriptions associated with your account.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

---

Answer 2

Bonjour,

J'ai cherché ou était la facture mais je ne la trouve nul part. Je ne comprends pas pourquoi je suis débité alors que je n'ai pas le service qui fonctionne comme il devrait.

J'aimerais que l'on me rappelle au 0662328244 pour plus d'explications.

Merci