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How to check Windows release health

The Windows release health page in the Microsoft 365 admin center enables you to view the latest information on known issues for Windows monthly and feature updates. A known issue is an issue that impacts Windows devices and that has been identified in a Windows monthly update or feature update. The Windows release health page is designed to inform you about known issues. You can use this information to troubleshoot issues your users may be experiencing. You can also determine when, and at what scale, to deploy an update in your organization.

If you're unable to sign in to the Microsoft 365 admin portal, check the Microsoft 365 service health status page to check for known issues preventing you from signing into your tenant.

To be informed about the latest updates and releases, follow @WindowsUpdate on Twitter.

Prerequisites

Ensure the following prerequisites are met to display the Windows release health page in the Microsoft 365 admin center:

Note

Currently, Windows release health is available for Government Community Cloud (GCC) tenants, but isn't available for GCC High and DoD.

How to review Windows release health information

  1. Go to the Microsoft 365 admin center and sign in with an admin account.

  2. To view Windows release health in the Microsoft 365 Admin Center, go to Health > Windows release health.

  3. On the Windows release health page, you have access to known issue information for all supported versions of the Windows operating system.

    The All versions tab (the default view) shows all Windows products with access to their posted known issues.

    Screenshot of current issues in release health.

    A known issue is an issue that has been identified in a Windows monthly update or feature update that impacts Windows devices. The Active and recently resolved column provides a link to the Known issues tab filtered to the version selected. Selecting the Known issues tab shows known issues that are active or resolved within the last 30 days.

    Screenshot of known issues in release health.

    The History tab shows the history of known issues that have been resolved for up to 6 months.

    Screenshot of history issues in release health.

    The known issue summary provides the following information:

    • Title - A summary of the problem.
    • Version - The name of the affected Windows product version.
    • Status - The current status of the issue.
    • Originating KB - The KB number where the issue was first identified.
    • Originating build - The build number for the KB.

    Select the Issue title to access more information, including a link to the history of all status updates posted while we work on a solution. For example:

    A screenshot showing issue details.

Sign up for email notifications

You can sign up for email notifications about Windows known issues and informational updates. Notifications include changes in issue status, new workarounds, and issue resolutions. To subscribe to notifications:

  1. Go to the Windows release health page.
  2. Select Preferences > Email, then select Send me email notifications about Windows release health.
  3. Specify the following information:
    • Email address for the notifications
      • Each admin account can specify up to two email addresses under their email preferences
    • Windows versions to be notified about
  4. Select Save when you're finished specifying email addresses and Windows versions. It may take up to 8 hours for these changes to take effect.

Note

When a single known issue affects multiple versions of Windows, you'll receive only one email notification, even if you've selected notifications for multiple versions. Duplicate emails won't be sent.

Working with the Windows updates API in Microsoft Graph

If you'd like to develop an alternative way to get information on known issues documented within the Windows release health section in the admin center, you can use the Windows updates API in Microsoft Graph.

The Windows updates API has current and historical known issues data for any supported Windows product. You can check if an issue is confirmed, and if a resolution is available before calling support or spending time troubleshooting.

The Windows updates API also has product lifecycle information. For instance, you can search for end of servicing dates for all supported Windows versions and editions you manage in your organization. For more information on how to access these known issue and lifecycle data, see Microsoft Graph product resource type.

Note

These Windows data sets are currently under the Microsoft Graph REST API beta endpoint reference.

Status definitions

In the Windows release health experience, every known issue is assigned as status. Those statuses are defined as follows:

Status Definition
Reported An issue has been brought to the attention of the Windows teams. At this stage, there's no confirmation that users are affected.
Investigating The issue is believed to affect users and efforts are underway to gather more information about the issue's scope, mitigation steps, and root cause.
Confirmed After close review, Microsoft has determined the issue is affecting Windows users, and progress is being made on mitigation steps and root cause.
Mitigated A workaround is available and communicated to Windows customers for a known issue. A known issue stays in this state until a KB article is released by Microsoft to resolve the known issue.
Mitigated: External A workaround is available and communicated to Windows customers for a known issue caused by a software or driver from a third-party software or device manufacturer. A known issue stays in this state until the issue is resolved by Microsoft or the third-party.
Resolved A solution was released by Microsoft and was documented in a KB article that resolves the known issue once it's deployed in the customer's environment.
Resolved: External A solution was released by Microsoft or a third-party that resolves the known issue once it's deployed in the customer's environment.

Known issue history

The Windows release health page lets you view the history of all status updates posted for a specific known issue. To view all past updates posted for a given issue, select View history on the issue detail page.

Screenshot of the link to view message history.

A list of all status updates posted in the selected time frame is displayed. You can expand any row to view the specific information provided in that status update.

Screenshot of the message history.

Frequently asked questions

Windows release health coverage

  • What is Windows release health? Windows release health is a Microsoft informational service created to keep licensed Windows customers aware of identified known issues and important announcements.

  • Microsoft 365 service health content is specific to my tenants and services. Is the content in Windows release health specific to my Windows environment?
    Windows release health doesn't monitor user environments or collect customer environment information. In Windows release health, all known issue content across all supported Windows versions is published to all subscribed customers. Future iterations of the solution may target content based on customer location, industry, or Windows version.

  • Where do I find Windows release health?
    After logging into Microsoft 365 admin center, expand the left-hand menu using …Show All, select Health to display the Windows release health menu option.

  • Is the Windows release health content published to Microsoft 365 admin center the same as the content on Windows release health on Microsoft Learn?
    No. While the content is similar, you may see more issues and more technical details published to Windows release health on Microsoft 365 admin center to better support the IT admin. For example, you'll find details to help you diagnose issues in your environment, steps to mitigate issues, and root cause analysis.

  • How often will content be updated?
    To ensure Windows customers have important information as soon as possible, all major known issues are shared with Windows customers on both Microsoft Learn and the Microsoft 365 admin center. We may also update the details available for Windows release health in the Microsoft 365 admin center when we have additional details on workarounds, root cause, or other information to help you plan for updates and handle issues in your environment.

  • Can I share this content publicly or with other Windows customers?
    Windows release health is provided to you as a licensed Windows customer and isn't to be shared publicly.

  • Is the content redundant? How is the content organized in the different tabs?
    Windows release health provides three tabs. The landing All versions tab allows you to select a specific version of Windows. The Known issues tab shows the list of issues that are active or resolved in the past 30 days. The History tab shows a six-month history of known issues that have been resolved.

  • How do I find information for the versions of Windows I'm managing?
    On the All versions tab, you can select any Windows version. This action takes you to the Known issues tab filtered for the version you selected. The Known issues tab provides the list of active known issues and the issues resolved in the last 30 days. This selection persists throughout your session until changed. From the History tab, you can view the list of resolved issues for that version. To change versions, use the filter in the tab.

Microsoft 365 Admin Center functions

  • How do I best search for issues impacting my environment?
    You can search Microsoft 365 admin center pages using keywords. For Windows release health, go to the desired product page and search using KB numbers, build numbers, or keywords.

  • How do I add other Windows admins?
    Using the left-hand menu, go to Users, then select the Active Users tab and follow the prompts to add a new user, or assign an existing user, to the role of Service Support admin.

  • Why can't I click to the KB article from the Known issues or History tabs?
    Within the issue description, you'll find links to the KB articles. In the known issue and history tabs, the entire row is a clickable entry to the issue's Details pane.

  • Microsoft 365 admin center has a mobile app but I don't see Windows release health under the Health menu. Is this an open issue?
    We're working to build the Windows release health experience on mobile devices in a future release.

Help and support

  • What should I do if I have an issue with Windows that is not reported in Windows release health?
    Seek assistance through Premier support, the Microsoft Support website, or connect with your normal channels for Windows support.

  • When reaching out to Support, they asked me for an advisory ID. What is this and where can it?
    The advisory ID can be found in the upper left-hand corner of the known issue Details pane. To find it, select the known issue you're seeking help on, select the Details pane, and you'll find the ID under the issue title. The ID is the letters WI followed by a number, similar to WI123456.

  • How can I learn more about expanding my use of Microsoft 365 admin center? For more information, see the Microsoft 365 admin center documentation.