Introduction

  • 3 minutes

Warehouse operations can be challenging to track and maintain, especially as your organization grows. With the help of streamlined mobile devices for your warehouse workers, you can keep track of your warehouse operations more easily. If your organization uses Microsoft Dynamics 365 Supply Chain Management, you can use the Warehouse Management mobile device app to have seamless communication between the back office and the warehouse floor.

Supply Chain Management provides generic setup options that your organization can take advantage of. For example, the application provides options for your organization to track and use GS1 barcodes. Various mobile device menu items are available for you to set up within the browser application. Additionally, if your warehouse workers need to quickly go to another task by using the data from a current task, you can use options within Supply Chain Management to create detour menu items to help meet the workers' needs.

The Supply Chain Management Warehouse Management mobile app is compatible with Windows, Google Android, and Apple iOS operating systems and accessible on iOS devices, Microsoft Windows and Google Android platforms. 

This allows for you to connect directly to your Dynamics 365 Supply Chain Management environment on a mobile device such as Apple iOS devices that use iPads and iPhones through the Warehouse Management mobile app.

This app enables warehouse workers to perform tasks such as material handling, receiving, picking, putaway, cycle counting, and production directly from the warehouse floor. 

To use the app, your mobile device must have one of the following operating systems installed: 

  • Windows 10 (Universal Windows Platform [UWP]) October 2018 update 1809 (build 10.0.17763) or later
  • Android 4.4 or later
  • iOS 13.0 or later 

In order for the Warehouse Management mobile app to work properly, it must be able to access certain external URLs through your internal network:

  • login.windows.net
  • *.microsoft.com
  • *.microsoftonline.com
  • *.ces.microsoftcloud.com
  • *.onyx.azure.net
  • *.appcenter.ms
  • play.google.com
  • itunes.apple.com

To utilize the Warehouse Management mobile app, your system must have the User settings, icons, and step titles for the new warehouse app feature enabled. This feature is mandatory and cannot be turned off as of Supply Chain Management 10.0.25. For versions older than 10.0.25, admins can enable or disable this functionality by searching for the User settings, icons, and step titles for the new warehouse app feature in the Feature management workspace.

For smaller deployments, the Warehouse Management mobile app can be installed on each device from the relevant store and the connection to the environments can be configured manually. For larger deployments, app deployment and configuration can be automated for convenience when managing multiple devices. This can be achieved by using a mobile device management and mobile application management solution such as Microsoft Intune. 

The simplest way to install the Warehouse Management mobile app on a single device is to download it from an app store, which ensures that you have the latest version. Microsoft Intune can also retrieve apps from app stores. To install the app from an app store, use the appropriate link for your device’s operating system and choose the user-based or service-based authentication method for setup.