Step 4: Choose your communication solution
Now that you understand the communication tools available and how to determine your audience’s profile, you are ready to select a scenario and learn more about the technical requirements, options for set-up, and how to start planning with your communications team.
Get step-by-step guidance for popular scenarios
| Icon | Scenario | Goal | Requirements | Optional apps and tools |
|---|---|---|---|---|
 |
Use Viva Connections | Create personalized employee experiences using Viva Connections and different Viva modules in Teams. Learn more about Viva Connections. |
Microsoft Teams, SharePoint, SharePoint home site, Global navigation enabled, Viva Connections | Viva Engage, Viva Learning, Viva Insights, Topics |
 |
Get a home site for your intranet | Take your intranet to the next level by creating a home site that expands the search experiences, prioritizes organizational news, and enables Viva Connections integration. Learn more about SharePoint home sites. |
SharePoint | Microsoft Teams, Viva Engage, Stream |
 |
Hold a town hall | Bring large portions, or your entire organization, together to share essential information and resources through live or pre-recorded events. Learn more about town halls. |
Microsoft Teams and/or Viva Engage | SharePoint, Stream |
 |
Distribute organizational news | Use SharePoint news to create engaging news post that can be shared in across SharePoint, Outlook, Teams, and Viva Engage. Learn more about organizational news. |
SharePoint | Microsoft Teams, Viva Engage, Outlook |
 |
Leadership connection | Connect leadership teams with the rest of the organization by establishing new communication channels, events, and networking opportunities. Learn more about leadership connection. |
SharePoint, Viva Engage and/or Microsoft Teams | Microsoft Teams, Viva Engage, Outlook, Stream |
 |
New employee onboarding | Welcome and orient new employees by providing a landing place to learn more about the organization, training opportunities, and where to find support. Learn more about new employee onboarding. |
SharePoint, Viva Engage and/or Microsoft Teams | Outlook, Stream |
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Build a training and learning experience | Learn how to build a training and learning experience that will keep employees and team members up to date with important skills and proficiencies required for professional success. Learn more about learning and training. |
SharePoint, Viva Learning, and Teams | Outlook, Viva Engage |
Get started planning for your scenario
Many communication solutions will follow a similar path to get started – plan, build, and launch. Follow best practices and considerations to ensure your communication solution meets your organization’s goals.
| Stage | Tasks |
|---|---|
| Plan | - Check licensing requirements and prepare your Microsoft 365 tenant environment - Understand the needs of your audience and determine the audience profile - Align with key stakeholders and partners - Consider multilingual and accessibility needs |
| Build | - Use SharePoint and Microsoft Teams templates to save time - Check SharePoint site and page performance where applicable - Recruit help moderating the conversation or Q&A where needed - Plan the communication’s launch |
| Launch | - Make the communication method known through various channels - Ensure one-time communications can be accessed by the entire organization - Review engagement metrics |