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Upgrading System Center 2012 – Operations Manager to System Center 2012 SP1

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Operations Manager

This Upgrade Guide provides information about how to upgrade from System Center 2012 – Operations Manager to System Center 2012 Service Pack 1 (SP1), Operations Manager.

Warning

If you are planning to upgrade two or more System Center components, it is imperative that you first consult the guide Upgrade Sequencing for System Center 2012 SP1. The order in which you perform component upgrades is important. Failure to follow the correct upgrade sequence might result in component failure for which no recovery options exist. The affected System Center components are:

  1. Orchestrator

  2. Service Manager

  3. Data Protection Manager (DPM)

  4. Operations Manager

  5. Configuration Manager

  6. Virtual Machine Manager 

  7. App Controller

Warning

The only supported upgrade path to System Center 2012 Service Pack 1 (SP1), Operations Manager is from System Center 2012 – Operations Manager. If you are upgrading from System Center Operations Manager 2007 R2, you must first upgrade to System Center 2012 – Operations Manager. See Upgrading to System Center 2012 - Operations Manager for complete upgrade information.

Important

It is assumed in this guide that you are performing an upgrade to System Center 2012 Service Pack 1 (SP1), Operations Manager. For information about installing Operations Manager on a computer where no previous version of Service Manager exists, see Deploying System Center 2012 – Service Manager.

Before you upgrade to System Center 2012 Service Pack 1 (SP1), Operations Manager, you must first determine whether all servers in your Operations Manager management group meet the minimum supported configurations. For more information, see System Requirements: System Center 2012 SP1 - Operations Manager

There are several options for upgrade:

  1. If you run upgrade on a single-server management group, you only need to run upgrade one time since all features are installed on a single server. The Operations Manager Upgrade wizard performs system prerequisite checks and provides resolution steps for any issues. Installation will not continue until you resolve all issues.

  2. If you are upgrading a distributed management group, you must upgrade certain features before others. For example, you upgrade the management servers first, followed by the gateways, operations consoles, and then agents. Next, you can upgrade any remaining features, such as the web console, reporting and Audit Collection Services (ACS). You must also perform a number of pre-upgrade and post-upgrade tasks.

  3. If you want to maintain your Operations Manager 2007 R2 environment you can install System Center 2012 Service Pack 1 (SP1), Operations Manager or System Center 2012 R2 Operations Manager in parallel and just upgrade your agents.

High Level View of System Center 2012 SP1 - Operations Manager Upgrade Steps – Upgrading a Distributed Management Group

The following steps outline the process for upgrading a distributed management group:

  1. Accomplish Pre-Upgrade Tasks

  2. Upgrade the initial management server and then additional management servers (each management server must be upgraded)

  3. Upgrade ACS (because the ACS server must be on same machine as a management server, we recommend you perform this step along with the upgrade of the management server on which ACS resides.)

  4. *Upgrade Gateway(s)

  5. Upgrade Console

  6. Push Install to Agent(s) / Upgrading Manually Installed Agents

  7. Upgrade Web Console

  8. Upgrade Reporting Server

  9. Accomplish Post-Upgrade Tasks

* Steps 4 to 8 after Management Server Upgrade can occur in parallel.

High Level View of System Center 2012 SP1 - Operations Manager Upgrade Steps – Upgrading 2007 R2 Agents to 2012 SP1 or 2012 R2 and Running Two Environments

The following upgrade path supports customers in an Operations Manager scenario with parallel environments, sharing agents, so that the original Operations Manager 2007 R2 environment is left intact. After the upgrade, the agents have been upgraded to System Center 2012 Service Pack 1 (SP1), Operations Manager, or System Center 2012 R2 Operations Manager, and are fully capable of working with native System Center 2012 Service Pack 1 (SP1) or System Center 2012 R2 functionality. The 2012 SP1 and 2012 R2 agents are also able to “talk” to the Operations Manager 2007 R2 management server.

Important

In this parallel environment scenario, we support upgrade of Operations Manager 2007 R2 agents with the latest cumulative update (CU7).

  1. Retain the original Operations Manager 2007 R2 environment.

  2. Set up an additional, new System Center 2012 Service Pack 1 (SP1) or System Center 2012 R2, Operations Manager environment with management servers, gateway, Operations Manager Database, Operations Manager Data Warehouse, console, web console, and reporting server.

  3. Upgrade the Operations Manager 2007 R2 Agents to 2012 SP1 or 2012 R2.

    a. Push-Install option

    b. Manual / Command Line option