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How to Configure Error Transmission Settings for Client Monitoring in Operations Manager

 

Updated: May 13, 2016

Applies To: System Center 2012 R2 Operations Manager, System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager

When you enable Client Monitoring for a management group, you can configure it to forward error reports for Microsoft products to Microsoft. Error Transmission settings allow you to specify which error reports are sent to Microsoft and the additional diagnostic data that is included with the error reports.

Note

For information about enabling the Client Monitoring feature of System Center 2012 – Operations Manager, see How to Configure a Management Server for Client Monitoring.

To find the Error Transmission tab of the Global Management Server Settings - Privacy dialog box

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators role.

  2. In the Operations console, click Administration.

  3. In the Administration workspace, click Settings.

  4. In the Settings pane, expand Type: General, right-click Privacy, and then click Properties.

  5. In the Global Management Server Group Settings - Privacy dialog box, click the Error Transmission tab.

    Note

    Click Read the privacy statement to view the privacy statement.

To filter errors that are sent to Microsoft

  1. On the Error Transmission tab of the Global Management Server Group Settings - Privacy dialog box, click Filter.

  2. In the Error Forwarding Filters dialog box, select one or more of the options for sources of errors that you do not want forwarded to Microsoft, such as that come from specific computers.

  3. In the Criteria description text box, click specific, and provide the values for the criteria of errors that you do not want forwarded to Microsoft, such as contoso.com.

  4. Click OK twice.

To configure diagnostic data sent to Microsoft with error reports

  1. On the Error Transmission tab of the Global Management Server Settings - Privacy dialog box, do one or more of the following:

    1. Select Upload diagnostic data collection request, select the additional diagnostic data that you want to send with error reports from computers reporting errors to the management servers, and then forward from the management server to Microsoft with the error reports.

    2. Set Maximum number of CAB files to send to Microsoft per error group to help Microsoft diagnose the error. Ten is the recommended number.

    3. Select Display links to solutions from Microsoft on error reporting computers. A link to available solutions will display to end users after the error is first encountered and the link to the solution is downloaded to the management server.

    4. Select Display links to surveys from Microsoft on error reporting computers.

    5. Specify the Default solution link when no Microsoft solution is available. This could be an internal Web page for technical support, for example.

  2. Click OK.