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How to Configure a Product Connector Subscription

 

Updated: May 13, 2016

Applies To: System Center 2012 R2 Operations Manager, System Center 2012 - Operations Manager, System Center 2012 SP1 - Operations Manager

System Center 2012 – Operations Manager supports the ability to synchronize alert data with other applications, such as other management systems, using product connectors. After a product connector is installed, by default, all alerts are forwarded through the product connector. In the following procedure, you use the Product Connector Subscription Wizard to specify which alerts you want the product connector to forward.

Note

You must have a product connector installed prior to beginning this procedure. Install the product connector according to the product connector vendor's installation instructions.

To configure a subscription for a product connector

  1. Log on to the computer with an account that is a member of the Operations Manager Administrators user role.

  2. In the Operations console, click Administration.

  3. In the Administration pane, click Product Connectors. In the Product Connectors pane, right-click the product connector and then click Properties. The Product Connector Properties dialog box displays. In the Subscriptions section, click the Add button. The Product Connector Subscription Wizard starts.

    Note

    Operations Manager internal product connectors are listed in the Operations console. These connectors are used for discovery workflows. Do not create subscriptions for these internal product connectors.

  4. On the General page, type a name and a short description for the subscription you are creating, and then click Next.

  5. On the Groups page, you can filter which alerts this connector forwards to an external management system based on groups. By default, all check boxes are selected, so alerts from all groups are forwarded. To enable the child check boxes, clear the top-level check box. After you make your selections, click Next.

  6. On the Targets page, you can filter which alerts this connector forwards based on object type. By default, alerts are accepted from all object types in all management packs. You can specify particular management packs or certain monitored objects from which you want to forward alerts. To accept alerts from only specified types of objects, click Forward alerts from targets explicitly added to the 'Approved targets' grid are approved and then click the Add button to select individual targets.

  7. On the Criteria page, you can filter which alerts this connector forwards based on the severity, priority, resolution state, and category of the alert. By default, all criteria are selected, so all alerts are forwarded. However, you can individually select which alerts you want forwarded. After you make your selections, click Create to create the product connector subscription. You can view the newly created subscription in the details pane.