conversationtranscript table/entity reference

Contains the transcripts of conversations between participants such as customers, Virtual Agents or Human agents.

Messages

The following table lists the messages for the conversationtranscript table. Messages represent operations that can be performed on the table. They may also be events.

Name Is Event?	Web API Operation	SDK for .NET
Assign Event: True	PATCH /conversationtranscripts(conversationtranscriptid) Update the ownerid property.	AssignRequest
Create Event: True	POST /conversationtranscripts See Create	Create records
CreateMultiple Event: True	CreateMultiple	CreateMultipleRequest
Delete Event: True	DELETE /conversationtranscripts(conversationtranscriptid) See Delete	Delete records
GrantAccess Event: True	GrantAccess	GrantAccessRequest
IsValidStateTransition Event: False	IsValidStateTransition	IsValidStateTransitionRequest
ModifyAccess Event: True	ModifyAccess	ModifyAccessRequest
Retrieve Event: True	GET /conversationtranscripts(conversationtranscriptid) See Retrieve	Retrieve records
RetrieveMultiple Event: True	GET /conversationtranscripts See Query data	Query data
RetrievePrincipalAccess Event: True	RetrievePrincipalAccess	RetrievePrincipalAccessRequest
RetrieveSharedPrincipalsAndAccess Event: True	RetrieveSharedPrincipalsAndAccess	RetrieveSharedPrincipalsAndAccessRequest
RevokeAccess Event: True	RevokeAccess	RevokeAccessRequest
SetState Event: True	PATCH /conversationtranscripts(conversationtranscriptid) Update the statecode and statuscode properties.	SetStateRequest
Update Event: True	PATCH /conversationtranscripts(conversationtranscriptid) See Update	Update records
UpdateMultiple Event: True	UpdateMultiple	UpdateMultipleRequest
Upsert Event: False	PATCH /conversationtranscripts(conversationtranscriptid) See Upsert a table row	UpsertRequest
UpsertMultiple Event: False	UpsertMultiple	UpsertMultipleRequest

Properties

The following table lists selected properties for the conversationtranscript table.

Property	Value
DisplayName	ConversationTranscript
DisplayCollectionName	ConversationTranscripts
SchemaName	conversationtranscript
CollectionSchemaName	conversationtranscripts
EntitySetName	conversationtranscripts
LogicalName	conversationtranscript
LogicalCollectionName	conversationtranscripts
PrimaryIdAttribute	conversationtranscriptid
PrimaryNameAttribute	name
TableType	Standard
OwnershipType	UserOwned

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• bot_conversationtranscriptId
• Content
• ConversationStartTime
• conversationtranscriptId
• ImportSequenceNumber
• metadata
• name
• OverriddenCreatedOn
• OwnerId
• OwnerIdType
• SchemaType
• SchemaVersion
• statecode
• statuscode
• TimeZoneRuleVersionNumber
• UTCConversionTimeZoneCode

bot_conversationtranscriptId

Property	Value
Description	Conversation Transcripts related to customer interactions with a Bot
DisplayName	bot_conversationtranscript
IsValidForForm	True
IsValidForRead	True
LogicalName	bot_conversationtranscriptid
RequiredLevel	None
Type	Lookup
Targets	bot

Content

Property	Value
Description	Content of the conversation
DisplayName	Content
IsValidForForm	True
IsValidForRead	True
LogicalName	content
RequiredLevel	ApplicationRequired
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

ConversationStartTime

Property	Value
Description	The actual start time of the conversation (not the time it was written to the data store)
DisplayName	ConversationStartTime
IsValidForForm	True
IsValidForRead	True
LogicalName	conversationstarttime
RequiredLevel	ApplicationRequired
Type	DateTime
CanChangeDateTimeBehavior	True
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Auto
SourceTypeMask	0

conversationtranscriptId

Property	Value
Description	Unique identifier for entity instances
DisplayName	conversationtranscript
IsValidForForm	False
IsValidForRead	True
LogicalName	conversationtranscriptid
RequiredLevel	SystemRequired
Type	Uniqueidentifier

ImportSequenceNumber

Property	Value
Description	Sequence number of the import that created this record.
DisplayName	Import Sequence Number
IsValidForForm	False
IsValidForRead	True
LogicalName	importsequencenumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

metadata

Property	Value
Description	Any metadata about the conversation being captured such as the schema version, state, agents, participants, etc if applicable.
DisplayName	Metadata
IsValidForForm	True
IsValidForRead	True
LogicalName	metadata
RequiredLevel	None
Type	Memo
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	1048576

name

Property	Value
Description	The name of the custom entity.
DisplayName	Name
IsValidForForm	True
IsValidForRead	True
LogicalName	name
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OverriddenCreatedOn

Property	Value
Description	Date and time that the record was migrated.
DisplayName	Record Created On
IsValidForForm	False
IsValidForRead	True
LogicalName	overriddencreatedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateOnly
ImeMode	Inactive
SourceTypeMask	0

OwnerId

Property	Value
Description	Owner Id
DisplayName	Owner
IsValidForForm	True
IsValidForRead	True
LogicalName	ownerid
RequiredLevel	SystemRequired
Type	Owner
Targets	systemuser, team

OwnerIdType

Property	Value
Description	Owner Id Type
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridtype
RequiredLevel	SystemRequired
Type	EntityName

SchemaType

Property	Value
Description	This defines the type of schema used for the conversation based on format used by the application writing this conversation (PVA, Omni-Channel, OBI, etc)
DisplayName	SchemaType
IsValidForForm	True
IsValidForRead	True
LogicalName	schematype
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

SchemaVersion

Property	Value
Description	The version of the conversation transcript content schema that is used.
DisplayName	ContentSchemaVersion
IsValidForForm	True
IsValidForRead	True
LogicalName	schemaversion
RequiredLevel	None
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

statecode

Property	Value
Description	Status of the conversationtranscript
DisplayName	Status
IsValidForForm	True
IsValidForRead	True
LogicalName	statecode
RequiredLevel	SystemRequired
Type	State
DefaultFormValue
GlobalChoiceName	conversationtranscript_statecode

statecode Choices/Options

Value	Details
0	Label: Active DefaultStatus: 1 InvariantName: Active
1	Label: Inactive DefaultStatus: 2 InvariantName: Inactive

statuscode

Property	Value
Description	Reason for the status of the conversationtranscript
DisplayName	Status Reason
IsValidForForm	True
IsValidForRead	True
LogicalName	statuscode
RequiredLevel	None
Type	Status
DefaultFormValue
GlobalChoiceName	conversationtranscript_statuscode

statuscode Choices/Options

Value	Details
1	Label: Active State:0 TransitionData: None
2	Label: Inactive State:1 TransitionData: None

TimeZoneRuleVersionNumber

Property	Value
Description	For internal use only.
DisplayName	Time Zone Rule Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	timezoneruleversionnumber
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

UTCConversionTimeZoneCode

Property	Value
Description	Time zone code that was in use when the record was created.
DisplayName	UTC Conversion Time Zone Code
IsValidForForm	False
IsValidForRead	True
LogicalName	utcconversiontimezonecode
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-1

Read-only columns/attributes

These columns/attributes return false for both IsValidForCreate and IsValidForUpdate. Listed by SchemaName.

• CreatedBy
• CreatedOn
• CreatedOnBehalfBy
• ModifiedBy
• ModifiedOn
• ModifiedOnBehalfBy
• OwnerIdName
• OwnerIdYomiName
• OwningBusinessUnit
• OwningTeam
• OwningUser
• VersionNumber

CreatedBy

Property	Value
Description	Unique identifier of the user who created the record.
DisplayName	Created By
IsValidForForm	True
IsValidForRead	True
LogicalName	createdby
RequiredLevel	None
Type	Lookup
Targets	systemuser

CreatedOn

Property	Value
Description	Date and time when the record was created.
DisplayName	Created On
IsValidForForm	True
IsValidForRead	True
LogicalName	createdon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

CreatedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who created the record.
DisplayName	Created By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	createdonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedBy

Property	Value
Description	Unique identifier of the user who modified the record.
DisplayName	Modified By
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedby
RequiredLevel	None
Type	Lookup
Targets	systemuser

ModifiedOn

Property	Value
Description	Date and time when the record was modified.
DisplayName	Modified On
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedon
RequiredLevel	None
Type	DateTime
CanChangeDateTimeBehavior	False
DateTimeBehavior	UserLocal
Format	DateAndTime
ImeMode	Inactive
SourceTypeMask	0

ModifiedOnBehalfBy

Property	Value
Description	Unique identifier of the delegate user who modified the record.
DisplayName	Modified By (Delegate)
IsValidForForm	True
IsValidForRead	True
LogicalName	modifiedonbehalfby
RequiredLevel	None
Type	Lookup
Targets	systemuser

OwnerIdName

Property	Value
Description	Name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridname
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwnerIdYomiName

Property	Value
Description	Yomi name of the owner
DisplayName
IsValidForForm	False
IsValidForRead	True
LogicalName	owneridyominame
RequiredLevel	SystemRequired
Type	String
Format	Text
FormatName	Text
ImeMode	Auto
IsLocalizable	False
MaxLength	100

OwningBusinessUnit

Property	Value
Description	Unique identifier for the business unit that owns the record
DisplayName	Owning Business Unit
IsValidForForm	True
IsValidForRead	True
LogicalName	owningbusinessunit
RequiredLevel	None
Type	Lookup
Targets	businessunit

OwningTeam

Property	Value
Description	Unique identifier for the team that owns the record.
DisplayName	Owning Team
IsValidForForm	False
IsValidForRead	True
LogicalName	owningteam
RequiredLevel	None
Type	Lookup
Targets	team

OwningUser

Property	Value
Description	Unique identifier for the user that owns the record.
DisplayName	Owning User
IsValidForForm	False
IsValidForRead	True
LogicalName	owninguser
RequiredLevel	None
Type	Lookup
Targets	systemuser

VersionNumber

Property	Value
Description	Version Number
DisplayName	Version Number
IsValidForForm	False
IsValidForRead	True
LogicalName	versionnumber
RequiredLevel	None
Type	BigInt
MaxValue	9223372036854775807
MinValue	-9223372036854775808

Many-to-One relationships

These relationships are many-to-one. Listed by SchemaName.

• bot_conversationtranscript
• business_unit_conversationtranscript
• lk_conversationtranscript_createdby
• lk_conversationtranscript_createdonbehalfby
• lk_conversationtranscript_modifiedby
• lk_conversationtranscript_modifiedonbehalfby
• owner_conversationtranscript
• team_conversationtranscript
• user_conversationtranscript

bot_conversationtranscript

One-To-Many Relationship: bot bot_conversationtranscript

Property	Value
ReferencedEntity	bot
ReferencedAttribute	botid
ReferencingAttribute	bot_conversationtranscriptid
ReferencingEntityNavigationPropertyName	bot_conversationtranscriptId
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: Cascade Delete: RemoveLink Merge: NoCascade Reparent: Cascade RollupView: NoCascade Share: Cascade Unshare: Cascade

business_unit_conversationtranscript

One-To-Many Relationship: businessunit business_unit_conversationtranscript

Property	Value
ReferencedEntity	businessunit
ReferencedAttribute	businessunitid
ReferencingAttribute	owningbusinessunit
ReferencingEntityNavigationPropertyName	owningbusinessunit
IsHierarchical
CascadeConfiguration	Archive: Restrict Assign: NoCascade Delete: Restrict Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_conversationtranscript_createdby

One-To-Many Relationship: systemuser lk_conversationtranscript_createdby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdby
ReferencingEntityNavigationPropertyName	createdby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_conversationtranscript_createdonbehalfby

One-To-Many Relationship: systemuser lk_conversationtranscript_createdonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	createdonbehalfby
ReferencingEntityNavigationPropertyName	createdonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_conversationtranscript_modifiedby

One-To-Many Relationship: systemuser lk_conversationtranscript_modifiedby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedby
ReferencingEntityNavigationPropertyName	modifiedby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

lk_conversationtranscript_modifiedonbehalfby

One-To-Many Relationship: systemuser lk_conversationtranscript_modifiedonbehalfby

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	modifiedonbehalfby
ReferencingEntityNavigationPropertyName	modifiedonbehalfby
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

owner_conversationtranscript

One-To-Many Relationship: owner owner_conversationtranscript

Property	Value
ReferencedEntity	owner
ReferencedAttribute	ownerid
ReferencingAttribute	ownerid
ReferencingEntityNavigationPropertyName	ownerid
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

team_conversationtranscript

One-To-Many Relationship: team team_conversationtranscript

Property	Value
ReferencedEntity	team
ReferencedAttribute	teamid
ReferencingAttribute	owningteam
ReferencingEntityNavigationPropertyName	owningteam
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

user_conversationtranscript

One-To-Many Relationship: systemuser user_conversationtranscript

Property	Value
ReferencedEntity	systemuser
ReferencedAttribute	systemuserid
ReferencingAttribute	owninguser
ReferencingEntityNavigationPropertyName	owninguser
IsHierarchical
CascadeConfiguration	Archive: NoCascade Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade RollupView: NoCascade Share: NoCascade Unshare: NoCascade

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• conversationtranscript_AsyncOperations
• conversationtranscript_BulkDeleteFailures
• conversationtranscript_DuplicateBaseRecord
• conversationtranscript_DuplicateMatchingRecord
• conversationtranscript_MailboxTrackingFolders
• conversationtranscript_PrincipalObjectAttributeAccesses
• conversationtranscript_ProcessSession
• conversationtranscript_SyncErrors

conversationtranscript_AsyncOperations

Many-To-One Relationship: asyncoperation conversationtranscript_AsyncOperations

Property	Value
ReferencingEntity	asyncoperation
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	conversationtranscript_AsyncOperations
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_BulkDeleteFailures

Many-To-One Relationship: bulkdeletefailure conversationtranscript_BulkDeleteFailures

Property	Value
ReferencingEntity	bulkdeletefailure
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	conversationtranscript_BulkDeleteFailures
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_DuplicateBaseRecord

Many-To-One Relationship: duplicaterecord conversationtranscript_DuplicateBaseRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	baserecordid
ReferencedEntityNavigationPropertyName	conversationtranscript_DuplicateBaseRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_DuplicateMatchingRecord

Many-To-One Relationship: duplicaterecord conversationtranscript_DuplicateMatchingRecord

Property	Value
ReferencingEntity	duplicaterecord
ReferencingAttribute	duplicaterecordid
ReferencedEntityNavigationPropertyName	conversationtranscript_DuplicateMatchingRecord
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_MailboxTrackingFolders

Many-To-One Relationship: mailboxtrackingfolder conversationtranscript_MailboxTrackingFolders

Property	Value
ReferencingEntity	mailboxtrackingfolder
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	conversationtranscript_MailboxTrackingFolders
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_PrincipalObjectAttributeAccesses

Many-To-One Relationship: principalobjectattributeaccess conversationtranscript_PrincipalObjectAttributeAccesses

Property	Value
ReferencingEntity	principalobjectattributeaccess
ReferencingAttribute	objectid
ReferencedEntityNavigationPropertyName	conversationtranscript_PrincipalObjectAttributeAccesses
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_ProcessSession

Many-To-One Relationship: processsession conversationtranscript_ProcessSession

Property	Value
ReferencingEntity	processsession
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	conversationtranscript_ProcessSession
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

conversationtranscript_SyncErrors

Many-To-One Relationship: syncerror conversationtranscript_SyncErrors

Property	Value
ReferencingEntity	syncerror
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	conversationtranscript_SyncErrors
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference
conversationtranscript