Compare differences between Azure offers in the CSP program
Appropriate roles: Admin agent | Billing admin | Helpdesk agent | Sales agent
This article describes the key differences between Azure offers in the Cloud Solution Provider (CSP) program.
Overview of key differences between Azure offers
The following table provides an overview of the key differences between the different types of offers in the CSP program offers.
| Offer | Azure plan | Third-party marketplace offers | Azure Reservations | Server Subscriptions sold through CSP | License-based offers | New commerce license-based offers |
|---|---|---|---|---|---|---|
| Billing | Monthly | Variable (offer dependent) | Up front or monthly | Up front for the full term or three-year term | Monthly or Annual | Monthly, Annual, three-year |
| Licensee | End customer | Variable (offer dependent) | End customer | End customer | End customer | End customer |
| Coverage Term | Active until canceled | Variable (offer dependent) | Reservations have their own unique coverage period. | All Server subscriptions will have their own unique coverage period. | Additional licenses can be applied for the term. | Additional licenses can be applied for the term. |
| Auto-Renew | Yes | Yes | No | No | Yes | Yes |
| Multicurrency | Based on partner location currency | Based on partner location currency | Based on partner location currency | Based on partner location currency | Based on partner location currency | Based on partner location currency |
| Invoice and recon file | One invoice and recon file for partner location currency. We'll also provide daily rated usage files (for both bill and unbilled portions) | One invoice and recon file for partner location currency. | One invoice and recon file for partner location currency. | One invoice and recon file for partner location currency. | All orders on one invoice and recon file | One invoice and Recon file for partner location currency. |
| Price List | Published monthly per customer market, priced in USD* | Published monthly per customer market | Published monthly per customer market, priced in USD* | Published monthly per customer market. | Single file for all currencies. | Published monthly per customer market |
| Offer Matrix | Not available. | Not available. | Not available. | Not available. | Offer matrix updated monthly, includes all markets, no preview | Offer matrix updated monthly, includes all markets, API accessible, no preview |
| Returns & Exchanges | Not applicable. There's no commercial transaction in purchasing action of an Azure plan | Varies between one-month and 12-month license based offers and usage-based offers. | Returns less than five days after order date will receive a 100% credit. Returns greater than five days after order date receive a prorated credit and a 12% early termination fee of the pro-rated credit; Cap of USD50,000 (or local currency equivalent) per customer per year | Returns less than 60 days from order date will receive a 100% credit license keys will be deactivated. Partial returns won't be accepted. | Suspensions or cancellations less than 30 days will receive a 100% credit, greater than 30 days will receive a pro-rated credit. | Seven-day cancellation policy |
| Geo Availability | 139 countries, full list available at the Azure pricing FAQ. | The New Commerce Offers Country/Region Availability and Customer Currency Matrix shows the scope of where these offers are eligible to be made available in CSP by the partner. | See New Commerce Offers Country/Region Availability and Customer Currency Matrix for full details. The same rollout schedule applies to all new commerce offers. | See New Commerce Offers Country/Region Availability and Customer Currency Matrix for full details. The same rollout schedule applies to all new commerce offers. | 247 countries | 247 countries |
| Support requirements | Standard CSP support requirements. | Offer publishing company is responsible for technical support. CSP Partner is responsible for pre-sales activities, transaction, and billing support. | Standard CSP support requirements. | Standard CSP support requirements. | Standard CSP support requirements. | Standard CSP support requirements. |
*Microsoft will provide price list APIs in Q4 for real-time access programmatically on Azure meter prices.