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Use Store operations with Teams Approvals

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You can use Store operations with Microsoft Teams Approvals to enhance collaboration and reduce administrative burdens.

Use Microsoft Teams Approvals with Store operations

Microsoft Teams Approvals feature gives you the capability to approve or reject requests put forth by store associates. The integration of Microsoft Teams Approvals with Store operations lets you see the requests coming from Store operations Mobile in Approvals directly. This feature eliminates the need to toggle between Teams and Store operations thus optimizing your time and efficiency.

Sign in to Store operations Admin using your Retail Store Manager credentials to use Microsoft Teams Approvals with Store operations.

The image shows Store operations integrated with Teams Approvals.

Subsequent to your decision to approve or reject a request, the revised status of the request is promptly accessible to store associates in Store operations Mobile also. However, if the request is approved or rejected in Store operations, it isn't reflected in Approvals.

  • After a store associate creates a request in Store operations Mobile, the user who created or to whom this request is assigned to can't delete it.

  • After a request is synced to Approvals, it becomes read only. You can use Approvals to reassign the request, but this reassignment isn't reflected back in Store operations Mobile. Therefore, when the integration with Approvals in toggled on, requests are read only and doesn't support attaching images to request or reassignment of the request.