call: recordResponse

Namespace: microsoft.graph

Important

APIs under the /beta version in Microsoft Graph are subject to change. Use of these APIs in production applications is not supported. To determine whether an API is available in v1.0, use the Version selector.

Record a short audio response from the caller.

A bot can use this API to capture a voice response from a caller after they're prompted for a response.

For more information about how to handle operations, see commsOperation.

Note: This API is only supported for calls that are initiated with serviceHostedMediaConfig.

This action isn't intended to record the entire call. The maximum length of recording is 2 minutes.The Cloud Communications Platform doesn't save the recording permanently and discards it shortly after the call ends. The bot must download the recording promptly after the recording operation finishes by using the recordingLocation value provided in the completed notification.

Note: You may not record or otherwise persist media content from calls or meetings that your application accesses, or data derived from that media content. Make sure you are compliant with the laws and regulations of your area regarding data protection and confidentiality of communications. For more information, see the Terms of Use and consult with your legal counsel.

This API is available in the following national cloud deployments.

Global service	US Government L4	US Government L5 (DOD)	China operated by 21Vianet
✅	❌	❌	❌

Permissions

Choose the permission or permissions marked as least privileged for this API. Use a higher privileged permission or permissions only if your app requires it. For details about delegated and application permissions, see Permission types. To learn more about these permissions, see the permissions reference.

Permission type	Least privileged permissions	Higher privileged permissions
Delegated (work or school account)	Not supported.	Not supported.
Delegated (personal Microsoft account)	Not supported.	Not supported.
Application	Calls.AccessMedia.All	Not available.

HTTP request

POST /app/calls/{id}/recordResponse
POST /communications/calls/{id}/recordResponse

Note: The /app path is deprecated. Going forward, use the /communications path.

Request headers

Name	Description
Authorization	Bearer {token}. Required. Learn more about authentication and authorization.
Content-type	application/json. Required.

Request body

In the request body, provide a JSON object with the following parameters.

Parameter	Type	Description
prompts	MediaPrompt collection	The prompts to be played. The maximum supported mediaPrompt collection size is 1.
bargeInAllowed	Boolean	If true, the recordResponse request will barge into other existing queued-up/currently-processing record/playprompt requests. Default = false.
initialSilenceTimeoutInSeconds	Int32	Maximum initial silence (user silence) allowed from the time we start the record response operation before we time out and fail the operation. If we're playing a prompt, then this timer starts after prompt finishes. Default = 5 seconds, Min = 1 second, Max = 120 seconds
maxSilenceTimeoutInSeconds	Int32	Maximum silence (pause) time allowed after a user has started speaking. Default = 5 seconds, Min = 1 second, Max = 120 seconds.
maxRecordDurationInSeconds	Int32	Max duration for the recordResponse operation before stopping recording. Default = 5 seconds, Min = 1 second, Max = 120 seconds.
playBeep	Boolean	If true, plays a beep to indicate to the user that they can start recording their message. Default = true.
stopTones	String collection	Stop tones specified to end recording.
clientContext	String	Unique Client Context string. Max limit is 256 chars.

Note: The maximum recording time reduced from 5 minutes to 2 minutes.

Response

This method returns a 200 OK HTTP response code and a Location header with a URI to the recordOperation created for this request.

Example

The following example shows how to call this API.

Example 1: Records a short audio response from the caller

Request

The following example shows the request.

HTTP

POST https://graph.microsoft.com/beta/communications/calls/{id}/recordResponse
Content-Type: application/json
Content-Length: 394

{
  "bargeInAllowed": true,
  "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c",
  "prompts": [
    {
      "@odata.type": "#microsoft.graph.mediaPrompt",
      "mediaInfo": {
        "uri": "https://cdn.contoso.com/beep.wav",
        "resourceId": "1D6DE2D4-CD51-4309-8DAA-70768651088E"
      }
    }
  ],
  "maxRecordDurationInSeconds": 10,
  "initialSilenceTimeoutInSeconds": 5,
  "maxSilenceTimeoutInSeconds": 2,
  "playBeep": true,
  "stopTones": [ "#", "1", "*" ]
}

C#

// Code snippets are only available for the latest version. Current version is 5.x

// Dependencies
using Microsoft.Graph.Beta.Communications.Calls.Item.RecordResponse;
using Microsoft.Graph.Beta.Models;

var requestBody = new RecordResponsePostRequestBody
{
	BargeInAllowed = true,
	ClientContext = "d45324c1-fcb5-430a-902c-f20af696537c",
	Prompts = new List<Prompt>
	{
		new MediaPrompt
		{
			OdataType = "#microsoft.graph.mediaPrompt",
			MediaInfo = new MediaInfo
			{
				Uri = "https://cdn.contoso.com/beep.wav",
				ResourceId = "1D6DE2D4-CD51-4309-8DAA-70768651088E",
			},
		},
	},
	MaxRecordDurationInSeconds = 10,
	InitialSilenceTimeoutInSeconds = 5,
	MaxSilenceTimeoutInSeconds = 2,
	PlayBeep = true,
	StopTones = new List<string>
	{
		"#",
		"1",
		"*",
	},
};

// To initialize your graphClient, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=csharp
var result = await graphClient.Communications.Calls["{call-id}"].RecordResponse.PostAsync(requestBody);

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

CLI

mgc-beta communications calls record-response post --call-id {call-id} --body '{\
  "bargeInAllowed": true,\
  "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c",\
  "prompts": [\
    {\
      "@odata.type": "#microsoft.graph.mediaPrompt",\
      "mediaInfo": {\
        "uri": "https://cdn.contoso.com/beep.wav",\
        "resourceId": "1D6DE2D4-CD51-4309-8DAA-70768651088E"\
      }\
    }\
  ],\
  "maxRecordDurationInSeconds": 10,\
  "initialSilenceTimeoutInSeconds": 5,\
  "maxSilenceTimeoutInSeconds": 2,\
  "playBeep": true,\
  "stopTones": [ "#", "1", "*" ]\
}\
'

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Go

// Code snippets are only available for the latest major version. Current major version is $v0.*

// Dependencies
import (
	  "context"
	  msgraphsdk "github.com/microsoftgraph/msgraph-beta-sdk-go"
	  graphcommunications "github.com/microsoftgraph/msgraph-beta-sdk-go/communications"
	  graphmodels "github.com/microsoftgraph/msgraph-beta-sdk-go/models"
	  //other-imports
)

requestBody := graphcommunications.NewRecordResponsePostRequestBody()
bargeInAllowed := true
requestBody.SetBargeInAllowed(&bargeInAllowed) 
clientContext := "d45324c1-fcb5-430a-902c-f20af696537c"
requestBody.SetClientContext(&clientContext) 


prompt := graphmodels.NewMediaPrompt()
mediaInfo := graphmodels.NewMediaInfo()
uri := "https://cdn.contoso.com/beep.wav"
mediaInfo.SetUri(&uri) 
resourceId := "1D6DE2D4-CD51-4309-8DAA-70768651088E"
mediaInfo.SetResourceId(&resourceId) 
prompt.SetMediaInfo(mediaInfo)

prompts := []graphmodels.Promptable {
	prompt,
}
requestBody.SetPrompts(prompts)
maxRecordDurationInSeconds := int32(10)
requestBody.SetMaxRecordDurationInSeconds(&maxRecordDurationInSeconds) 
initialSilenceTimeoutInSeconds := int32(5)
requestBody.SetInitialSilenceTimeoutInSeconds(&initialSilenceTimeoutInSeconds) 
maxSilenceTimeoutInSeconds := int32(2)
requestBody.SetMaxSilenceTimeoutInSeconds(&maxSilenceTimeoutInSeconds) 
playBeep := true
requestBody.SetPlayBeep(&playBeep) 
stopTones := []string {
	"#",
	"1",
	"*",
}
requestBody.SetStopTones(stopTones)

// To initialize your graphClient, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=go
recordResponse, err := graphClient.Communications().Calls().ByCallId("call-id").RecordResponse().Post(context.Background(), requestBody, nil)

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Java

// Code snippets are only available for the latest version. Current version is 6.x

GraphServiceClient graphClient = new GraphServiceClient(requestAdapter);

com.microsoft.graph.beta.communications.calls.item.recordresponse.RecordResponsePostRequestBody recordResponsePostRequestBody = new com.microsoft.graph.beta.communications.calls.item.recordresponse.RecordResponsePostRequestBody();
recordResponsePostRequestBody.setBargeInAllowed(true);
recordResponsePostRequestBody.setClientContext("d45324c1-fcb5-430a-902c-f20af696537c");
LinkedList<Prompt> prompts = new LinkedList<Prompt>();
MediaPrompt prompt = new MediaPrompt();
prompt.setOdataType("#microsoft.graph.mediaPrompt");
MediaInfo mediaInfo = new MediaInfo();
mediaInfo.setUri("https://cdn.contoso.com/beep.wav");
mediaInfo.setResourceId("1D6DE2D4-CD51-4309-8DAA-70768651088E");
prompt.setMediaInfo(mediaInfo);
prompts.add(prompt);
recordResponsePostRequestBody.setPrompts(prompts);
recordResponsePostRequestBody.setMaxRecordDurationInSeconds(10);
recordResponsePostRequestBody.setInitialSilenceTimeoutInSeconds(5);
recordResponsePostRequestBody.setMaxSilenceTimeoutInSeconds(2);
recordResponsePostRequestBody.setPlayBeep(true);
LinkedList<String> stopTones = new LinkedList<String>();
stopTones.add("#");
stopTones.add("1");
stopTones.add("*");
recordResponsePostRequestBody.setStopTones(stopTones);
var result = graphClient.communications().calls().byCallId("{call-id}").recordResponse().post(recordResponsePostRequestBody);

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

JavaScript

const options = {
	authProvider,
};

const client = Client.init(options);

const recordOperation = {
  bargeInAllowed: true,
  clientContext: 'd45324c1-fcb5-430a-902c-f20af696537c',
  prompts: [
    {
      '@odata.type': '#microsoft.graph.mediaPrompt',
      mediaInfo: {
        uri: 'https://cdn.contoso.com/beep.wav',
        resourceId: '1D6DE2D4-CD51-4309-8DAA-70768651088E'
      }
    }
  ],
  maxRecordDurationInSeconds: 10,
  initialSilenceTimeoutInSeconds: 5,
  maxSilenceTimeoutInSeconds: 2,
  playBeep: true,
  stopTones: [ '#', '1', '*' ]
};

await client.api('/communications/calls/{id}/recordResponse')
	.version('beta')
	.post(recordOperation);

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PHP

<?php
use Microsoft\Graph\Beta\GraphServiceClient;
use Microsoft\Graph\Beta\Generated\Communications\Calls\Item\RecordResponse\RecordResponsePostRequestBody;
use Microsoft\Graph\Beta\Generated\Models\Prompt;
use Microsoft\Graph\Beta\Generated\Models\MediaPrompt;
use Microsoft\Graph\Beta\Generated\Models\MediaInfo;


$graphServiceClient = new GraphServiceClient($tokenRequestContext, $scopes);

$requestBody = new RecordResponsePostRequestBody();
$requestBody->setBargeInAllowed(true);
$requestBody->setClientContext('d45324c1-fcb5-430a-902c-f20af696537c');
$promptsPrompt1 = new MediaPrompt();
$promptsPrompt1->setOdataType('#microsoft.graph.mediaPrompt');
$promptsPrompt1MediaInfo = new MediaInfo();
$promptsPrompt1MediaInfo->setUri('https://cdn.contoso.com/beep.wav');
$promptsPrompt1MediaInfo->setResourceId('1D6DE2D4-CD51-4309-8DAA-70768651088E');
$promptsPrompt1->setMediaInfo($promptsPrompt1MediaInfo);
$promptsArray []= $promptsPrompt1;
$requestBody->setPrompts($promptsArray);

$requestBody->setMaxRecordDurationInSeconds(10);
$requestBody->setInitialSilenceTimeoutInSeconds(5);
$requestBody->setMaxSilenceTimeoutInSeconds(2);
$requestBody->setPlayBeep(true);
$requestBody->setStopTones(['#', '1', '*', ]);

$result = $graphServiceClient->communications()->calls()->byCallId('call-id')->recordResponse()->post($requestBody)->wait();

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

PowerShell

Import-Module Microsoft.Graph.Beta.CloudCommunications

$params = @{
	bargeInAllowed = $true
	clientContext = "d45324c1-fcb5-430a-902c-f20af696537c"
	prompts = @(
		@{
			"@odata.type" = "#microsoft.graph.mediaPrompt"
			mediaInfo = @{
				uri = "https://cdn.contoso.com/beep.wav"
				resourceId = "1D6DE2D4-CD51-4309-8DAA-70768651088E"
			}
		}
	)
	maxRecordDurationInSeconds = 10
	initialSilenceTimeoutInSeconds = 5
	maxSilenceTimeoutInSeconds = 2
	playBeep = $true
	stopTones = @(
	"#"
"1"
"*"
)
}

Invoke-MgBetaRecordCommunicationCallResponse -CallId $callId -BodyParameter $params

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Python

# Code snippets are only available for the latest version. Current version is 1.x
from msgraph_beta import GraphServiceClient
from msgraph_beta.generated.communications.calls.item.record_response.record_response_post_request_body import RecordResponsePostRequestBody
from msgraph_beta.generated.models.prompt import Prompt
from msgraph_beta.generated.models.media_prompt import MediaPrompt
from msgraph_beta.generated.models.media_info import MediaInfo
# To initialize your graph_client, see https://learn.microsoft.com/en-us/graph/sdks/create-client?from=snippets&tabs=python
request_body = RecordResponsePostRequestBody(
	barge_in_allowed = True,
	client_context = "d45324c1-fcb5-430a-902c-f20af696537c",
	prompts = [
		MediaPrompt(
			odata_type = "#microsoft.graph.mediaPrompt",
			media_info = MediaInfo(
				uri = "https://cdn.contoso.com/beep.wav",
				resource_id = "1D6DE2D4-CD51-4309-8DAA-70768651088E",
			),
		),
	],
	max_record_duration_in_seconds = 10,
	initial_silence_timeout_in_seconds = 5,
	max_silence_timeout_in_seconds = 2,
	play_beep = True,
	stop_tones = [
		"#",
		"1",
		"*",
	],
)

result = await graph_client.communications.calls.by_call_id('call-id').record_response.post(request_body)

Important

Microsoft Graph SDKs use the v1.0 version of the API by default, and do not support all the types, properties, and APIs available in the beta version. For details about accessing the beta API with the SDK, see Use the Microsoft Graph SDKs with the beta API.

For details about how to add the SDK to your project and create an authProvider instance, see the SDK documentation.

Response

The following example shows the response.

Note: The response object shown here might be shortened for readability.

HTTP/1.1 200 OK
Location: https://graph.microsoft.com/beta/communications/calls/57dab8b1-894c-409a-b240-bd8beae78896/operations/0fe0623f-d628-42ed-b4bd-8ac290072cc5

{
  "@odata.type": "#microsoft.graph.recordOperation",
  "id": "0fe0623f-d628-42ed-b4bd-8ac290072cc5",
  "status": "running",
  "completionReason": null,
  "resultInfo": null,
  "recordingLocation": null,
  "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c"
}

Notification - operation completed

POST https://bot.contoso.com/api/calls
Content-Type: application/json

{
  "@odata.type": "#microsoft.graph.commsNotifications",
  "value": [
    {
      "@odata.type": "#microsoft.graph.commsNotification",
      "changeType": "deleted",
      "resourceUrl": "/communications/calls/57DAB8B1894C409AB240BD8BEAE78896/operations/0FE0623FD62842EDB4BD8AC290072CC5",
      "resourceData": {
        "@odata.type": "#microsoft.graph.recordOperation",
        "@odata.id": "/communications/calls/57DAB8B1894C409AB240BD8BEAE78896/operations/0FE0623FD62842EDB4BD8AC290072CC5",
        "@odata.etag": "W/\"54451\"",
        "id": "0fe0623f-d628-42ed-b4bd-8ac290072cc5",
        "clientContext": "d45324c1-fcb5-430a-902c-f20af696537c",
        "status": "completed",
        "recordingLocation": "https://file.location/17e3b46c-f61d-4f4d-9635-c626ef18e6ad",
        "recordingAccessToken": "<access-token>",
        "completionReason": "stopToneDetected"
      }
    }
  ]
}

Example 2: Retrieving the recording file

Note: You may NOT record or otherwise persist media content from calls or meetings that your application accesses, or data derived from that media content. Make sure you are compliant with the laws and regulations of your area regarding data protection and confidentiality of communications. For more information, see the Terms of Use and consult with your legal counsel.

Request

GET https://file.location/17e3b46c-f61d-4f4d-9635-c626ef18e6ad
Authorization: Bearer <recordingAccessToken>

Response

HTTP/1.1 200 OK
Transfer-Encoding: chunked
Date: Thu, 17 Jan 2019 01:46:37 GMT
Content-Type: application/octet-stream

(application/octet-stream of size 160696 bytes)

Note: You may NOT record or otherwise persist media content from calls or meetings that your application accesses, or data derived from that media content. Make sure you are compliant with the laws and regulations of your area regarding data protection and confidentiality of communications. For more information, see the Terms of Use and consult with your legal counsel.