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Tutorial: Configure Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service for automatic user provisioning

  • Artikkeli

This tutorial describes the steps you need to perform in both Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users and groups to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Capabilities supported

  • Create users in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.
  • Remove users in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service when they do not require access anymore.
  • Keep user attributes synchronized between Microsoft Entra ID and Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.
  • Provision groups and group memberships in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.
  • Single sign-on to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service (recommended).

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

Step 1: Plan your provisioning deployment

  1. Learn about how the provisioning service works.
  2. Determine who will be in scope for provisioning.
  3. Determine what data to map between Microsoft Entra ID and Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.

Step 2: Configure Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service to support provisioning with Microsoft Entra ID

Contact Palo Alto Networks Customer Support to obtain the SCIM Url and corresponding Token.

Step 3: Add Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service from the Microsoft Entra application gallery

Add Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service from the Microsoft Entra application gallery to start managing provisioning to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service. If you have previously setup Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service for SSO, you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.

Step 4: Define who will be in scope for provisioning

The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user / group. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users and groups to the application. If you choose to scope who will be provisioned based solely on attributes of the user or group, you can use a scoping filter as described here.

  • Start small. Test with a small set of users and groups before rolling out to everyone. When scope for provisioning is set to assigned users and groups, you can control this by assigning one or two users or groups to the app. When scope is set to all users and groups, you can specify an attribute based scoping filter.

  • If you need additional roles, you can update the application manifest to add new roles.

Step 5: Configure automatic user provisioning to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service based on user and/or group assignments in Microsoft Entra ID.

To configure automatic user provisioning for Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service in Microsoft Entra ID:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications

    Screenshot of Enterprise applications blade.

  3. In the applications list, select Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.

    Screenshot of the Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service link in the Applications list.

  4. Select the Provisioning tab.

    Screenshot of Provisioning tab.

  5. Set the Provisioning Mode to Automatic.

    Screenshot of Provisioning tab automatic.

  6. Under the Admin Credentials section, input your Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service Tenant URL and Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service. If the connection fails, ensure your Palo Alto Networks account has Admin permissions and try again.

    Screenshot of Token.

  7. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.

    Screenshot of Notification Email.

  8. Select Save.

  9. Under the Mappings section, select Synchronize Microsoft Entra users to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.

  10. Review the user attributes that are synchronized from Microsoft Entra ID to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service for update operations. If you choose to change the matching target attribute, you will need to ensure that the Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service API supports filtering users based on that attribute. Select the Save button to commit any changes.

    Attribute Type Supported for filtering Required by Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service
    userName String ✓ ✓
    active Boolean ✓
    displayName String ✓
    title String
    emails[type eq "work"].value String
    emails[type eq "other"].value String
    preferredLanguage String
    name.givenName String ✓
    name.familyName String ✓
    name.formatted String ✓
    name.honorificSuffix String
    name.honorificPrefix String
    addresses[type eq "work"].formatted String
    addresses[type eq "work"].streetAddress String
    addresses[type eq "work"].locality String
    addresses[type eq "work"].region String
    addresses[type eq "work"].postalCode String
    addresses[type eq "work"].country String
    addresses[type eq "other"].formatted String
    addresses[type eq "other"].streetAddress String
    addresses[type eq "other"].locality String
    addresses[type eq "other"].region String
    addresses[type eq "other"].postalCode String
    addresses[type eq "other"].country String
    phoneNumbers[type eq "work"].value String
    phoneNumbers[type eq "mobile"].value String
    phoneNumbers[type eq "fax"].value String
    externalId String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:employeeNumber String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:department String
    urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:manager String

    Note

    Schema Discovery is enabled on this app. Hence you might see more attributes in the application than mentioned in the table above.

  11. Under the Mappings section, select Synchronize Microsoft Entra groups to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service.

  12. Review the group attributes that are synchronized from Microsoft Entra ID to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the groups in Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service for update operations. Select the Save button to commit any changes.

    Attribute Type Supported for filtering Required by Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service
    displayName String ✓ ✓
    members Reference

  13. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  14. To enable the Microsoft Entra provisioning service for Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service, change the Provisioning Status to On in the Settings section.

    Screenshot of Provisioning Status Toggled On.

  15. Define the users and/or groups that you would like to provision to Palo Alto Networks Cloud Identity Engine - Cloud Authentication Service by choosing the desired values in Scope in the Settings section.

    Screenshot of Provisioning Scope.

  16. When you are ready to provision, click Save.

    Screenshot of Saving Provisioning Configuration.

This operation starts the initial synchronization cycle of all users and groups defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.

Step 6: Monitor your deployment

Once you've configured provisioning, use the following resources to monitor your deployment:

  • Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
  • Check the progress bar to see the status of the provisioning cycle and how close it is to completion
  • If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.

More resources

Next steps