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Tutorial: Microsoft Entra integration with OneTrust Privacy Management Software

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In this tutorial, you'll learn how to integrate OneTrust Privacy Management Software with Microsoft Entra ID. When you integrate OneTrust Privacy Management Software with Microsoft Entra ID, you can:

  • Control in Microsoft Entra ID who has access to OneTrust Privacy Management Software.
  • Enable your users to be automatically signed in to OneTrust Privacy Management Software with their Microsoft Entra accounts.
  • Manage your accounts in one central location: the Azure portal.

Prerequisites

To configure Microsoft Entra integration with OneTrust Privacy Management Software, you need the following items:

  • A Microsoft Entra subscription. If you don't have a Microsoft Entra environment, you can get one-month trial here.
  • OneTrust Privacy Management Software single sign-on enabled subscription.

Scenario description

In this tutorial, you configure and test Microsoft Entra single sign-on in a test environment.

  • OneTrust Privacy Management Software supports SP and IDP initiated SSO.

  • OneTrust Privacy Management Software supports Just In Time user provisioning.

Note

Identifier of this application is a fixed string value so only one instance can be configured in one tenant.

To configure the integration of OneTrust Privacy Management Software into Microsoft Entra ID, you need to add OneTrust Privacy Management Software from the gallery to your list of managed SaaS apps.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
  2. Browse to Identity > Applications > Enterprise applications > New application.
  3. In the Add from the gallery section, type OneTrust Privacy Management Software in the search box.
  4. Select OneTrust Privacy Management Software from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Alternatively, you can also use the Enterprise App Configuration Wizard. In this wizard, you can add an application to your tenant, add users/groups to the app, assign roles, as well as walk through the SSO configuration as well. Learn more about Microsoft 365 wizards.

Configure and test Microsoft Entra SSO for OneTrust Privacy Management Software

Configure and test Microsoft Entra SSO with OneTrust Privacy Management Software using a test user called B.Simon. For SSO to work, you need to establish a link relationship between a Microsoft Entra user and the related user in OneTrust Privacy Management Software.

To configure and test Microsoft Entra SSO with OneTrust Privacy Management Software, perform the following steps:

  1. Configure Microsoft Entra SSO - to enable your users to use this feature.
    1. Create a Microsoft Entra test user - to test Microsoft Entra single sign-on with B.Simon.
    2. Assign the Microsoft Entra test user - to enable B.Simon to use Microsoft Entra single sign-on.
  2. Configure OneTrust Privacy Management Software SSO - to configure the single sign-on settings on application side.
    1. Create OneTrust Privacy Management Software test user - to have a counterpart of B.Simon inOneTrust Privacy Management Software that is linked to the Microsoft Entra representation of user.
  3. Test SSO - to verify whether the configuration works.

Configure Microsoft Entra SSO

In this section, you enable Microsoft Entra SSO.

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications > OneTrust Privacy Management Software application integration page, find the Manage section and select Single Sign-On.

  3. On the Select a Single Sign-On Method page, select SAML.

  4. On the Set up Single Sign-On with SAML page, select the pencil icon for Basic SAML Configuration to edit the settings.

    Edit Basic SAML Configuration

  5. On the Basic SAML Configuration section, If you wish to configure the application in IDP initiated mode, perform the following steps:

    a. In the Identifier text box, type the URL: https://www.onetrust.com/saml2

    b. In the Reply URL text box, type a URL using one of the following patterns:

    Reply URL
    https://<subdomain>.onetrust.com/auth/consumerservice
    https://app.onetrust.com/access/v1/saml/SSO

  6. Click Set additional URLs and perform the following step if you wish to configure the application in SP initiated mode:

    In the Sign-on URL text box, type a URL using the following pattern: https://<subdomain>.onetrust.com/auth/login

    Note

    These values are not real. Update these values with the actual Reply URL and Sign-on URL. Contact OneTrust Privacy Management Software Client support team to get these values. You can also refer to the patterns shown in the Basic SAML Configuration section.

  7. On the Set up Single Sign-On with SAML page, in the SAML Signing Certificate section, click Download to download the Federation Metadata XML from the given options as per your requirement and save it on your computer.

    The Certificate download link

  8. On the Set up OneTrust Privacy Management Software section, copy the appropriate URL(s) as per your requirement.

    Copy configuration URLs

Create a Microsoft Entra test user

In this section, you create a test user called B.Simon.

  1. Sign in to the Microsoft Entra admin center as at least a User Administrator.
  2. Browse to Identity > Users > All users.
  3. Select New user > Create new user, at the top of the screen.
  4. In the User properties, follow these steps:
    1. In the Display name field, enter B.Simon.
    2. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com.
    3. Select the Show password check box, and then write down the value that's displayed in the Password box.
    4. Select Review + create.
  5. Select Create.

Assign the Microsoft Entra test user

In this section, you enable B.Simon to use Azure single sign-on by granting access to OneTrust Privacy Management Software.

  1. Browse to Identity > Applications > Enterprise applications.
  2. In the applications list, select OneTrust Privacy Management Software.
  3. In the app's overview page, find the Manage section, and select Users and groups.
  4. Select Add user. Then, in the Add Assignment dialog box, select Users and groups.
  5. In the Users and groups dialog box, select B.Simon from the list of users. Then choose Select at the bottom of the screen.
  6. If you are expecting a role to be assigned to the users, you can select it from the Select a role dropdown. If no role has been set up for this app, you see "Default Access" role selected.
  7. In the Add Assignment dialog box, select Assign.

Configure OneTrust Privacy Management Software SSO

To configure single sign-on on OneTrust Privacy Management Software side, you need to send the downloaded Federation Metadata XML and appropriate copied URLs from the application configuration to OneTrust Privacy Management Software support team. They set this setting to have the SAML SSO connection set properly on both sides.

Create OneTrust Privacy Management Software test user

In this section, a user called Britta Simon is created in OneTrust Privacy Management Software. OneTrust Privacy Management Software supports just-in-time user provisioning, which is enabled by default. There is no action item for you in this section. If a user doesn't already exist in OneTrust Privacy Management Software, a new one is created after authentication.

Note

If you need to create a user manually, Contact OneTrust Privacy Management Software support team.

Test SSO

In this section, you test your Microsoft Entra single sign-on configuration with following options.

SP initiated:

  • Click on Test this application, this will redirect to OneTrust Privacy Management Software Sign-on URL where you can initiate the login flow.

  • Go to OneTrust Privacy Management Software Sign on URL directly and initiate the login flow from there.

IDP initiated:

  • Click on Test this application, and you should be automatically signed in to the OneTrust Privacy Management Software for which you set up the SSO.

You can also use Microsoft My Apps to test the application in any mode. When you click the OneTrust Privacy Management Software tile in the My Apps, if configured in SP mode you would be redirected to the application sign-on page for initiating the login flow and if configured in IDP mode, you should be automatically signed in to the OneTrust Privacy Management Software for which you set up the SSO. For more information about the My Apps, see Introduction to the My Apps.

Next steps

Once you configure OneTrust Privacy Management Software you can enforce session control, which protects exfiltration and infiltration of your organization’s sensitive data in real time. Session control extends from Conditional Access. Learn how to enforce session control with Microsoft Defender for Cloud Apps.