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Use HAT automation activities in Unified Service Desk

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The Hosted Application Toolkit (HAT) provides you with a bunch of automation activities that you can use to automate your hosted applications. To view the HAT automation activities in Visual Studio:

  1. Start Visual Studio, and create a Workflow Activity Library or open a Workflow Activity Library project. More information: How to: Create an Activity Library

  2. If Toolbox is not visible in the workspace area, from the View menu, choose Toolbox to display it.

  3. In Toolbox, right-click and select Choose Items.

    Select Choose Items in Toolbox.

  4. In the Choose Toolbox Items dialog box, on the System.Activities Components tab, click Browse to locate and select the Microsoft.UII.HostedApplicationToolkit.Activity.dll file. The file is available in the Unified Service Desk client installation directory (typically, C:\Program Files\Microsoft Dynamics CRM USD\USD) or in the <UII_SDK_Extracted_Folder>\UII\Bin folder.

  5. After you select the Microsoft.UII.HostedApplicationToolkit.Activity.dll file, the HAT automation activities appear selected in the Choose Toolbox Items dialog box. Choose OK to display them in Toolbox.

    HAT automation activities.

  6. Use the HAT automation activities from Toolbox to design your workflow.

    HAT automation activities in Toolbox.

See also

Automate hosted applications using HAT automation activities
Types of HAT automation activities