Outbound marketing solutions
Note
Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer Insights - Journeys and Customer Insights - Data. For more information, see Dynamics 365 Customer Insights FAQs
New Customer Insights - Journeys customers receive real-time journeys features only. For more information, see Default real-time journeys installation.
Important
This article only applies to outbound marketing, which will be removed from the product on June 30, 2025. To avoid interruptions, transition to real-time journeys before this date. More information: Transition overview
Dynamics 365 Customer Insights - Journeys adds the following solutions to your instance:
| Name | Display Name | Description |
|---|---|---|
| MicrosoftDynamics_EventManagement | Event Management for Dynamics 365 | A core solution for Event Management. Provides event management features for Dynamics 365. |
| MicrosoftDynamics_EvtMgmtPortalsLink | Portals—Event Management Integration | Part of Event Management for Dynamics 365. Integrates the portal capabilities for Dynamics 365 solution with Event Management to provide the event portal. |
| MicrosoftDynamics_EvtMgmtVocLink | Customer Voice—Event Management Integration | Part of Event Management for Dynamics 365. Integrates the Customer Voice solution with Event Management to provide customer-survey features. |
| MicrosoftDynamics_Marketing | Dynamics 365 Marketing | A core solution for Dynamics 365 Customer Insights - Journeys. Provides email marketing, campaign automation, and other core marketing features. |
| MicrosoftDynamics_MktEmailTemplates | Email Templates for Marketing | Part of Dynamics 365 Customer Insights - Journeys. Provides templates for designing marketing emails. |
| MicrosoftDynamics_MktEvtMgmtLink | Event Management - Marketing Integration | Part of Dynamics 365 Customer Insights - Journeys. Integrates the Event Management for Dynamics 365 solution with Customer Insights - Journeys. |
| MicrosoftDynamics_MktIntegration | Marketing App Module | A core solution for Dynamics 365 Customer Insights - Journeys. Provides dashboards, navigation, and other unifying elements. |
| MicrosoftDynamics_MktLeadGenLink | LinkedIn Lead Gen Forms - Marketing Integration | Part of Dynamics 365 Customer Insights - Journeys. Integrates the LinkedIn Lead Gen Forms solution with Customer Insights - Journeys to enable configuring the LinkedIn integration and viewing LinkedIn information for leads. |
| MicrosoftDynamics_MktLeadManagement | Lead Management for Marketing | A core solution for Dynamics 365 Customer Insights - Journeys. Provides automatic lead scoring and other lead management features for Customer Insights - Journeys. |
| MicrosoftDynamics_MktPageTemplates | Page Templates for Marketing | Part of Dynamics 365 Customer Insights - Journeys. Provides templates for designing marketing pages. |
| MicrosoftDynamics_MktPortalsLink | Portals - Marketing Integration | Part of Dynamics 365 Customer Insights - Journeys. Integrates the portal capabilities for Dynamics 365 solution with Customer Insights - Journeys to provide marketing-page features. |
| MicrosoftDynamics_MktVocLink | Customer Voice - Marketing Integration | Part of Dynamics 365 Customer Insights - Journeys. Integrates the Customer Voice solution with Customer Insights - Journeys to provide customer-survey features. |
View entity and other components in a solution
To view entities and other components in a solution, use the solution browser in your Dynamics 365 Customer Insights - Journeys instance.
Select Settings > Solutions.
From the list of solution, select the Display Name of the solution that you want to view the information for.
In the solution explorer, select Components in the left pane to view entities and other solution components in the solution. You can select each component in the left pane to view just the selected component.
For detailed information about entities and their properties, attributes, and relationships, see Dynamics 365 Customer Insights - Journeys entity reference