Public 360

Public 360 is a market leading ECM system in the Nordics. The Public 360 connector enables users to create flows that archive cases, documents and files into Public 360. The Public 360 connector will enable users to archive more and easier! That includes archiving social media posts, Outlook items or OneDrive documents.

This connector is available in the following products and regions:

Service	Class	Regions
Logic Apps	Standard	All Logic Apps regions except the following:      -   Azure Government regions      -   Azure China regions      -   US Department of Defense (DoD)
Power Automate	Premium	All Power Automate regions except the following:      -   US Government (GCC)      -   US Government (GCC High)      -   China Cloud operated by 21Vianet      -   US Department of Defense (DoD)
Power Apps	Premium	All Power Apps regions except the following:      -   US Government (GCC)      -   US Government (GCC High)      -   China Cloud operated by 21Vianet      -   US Department of Defense (DoD)

Contact
Name	360 support
URL	https://tieto.service-now.com/
Email	360ServiceSupport@tieto.com

Connector Metadata
Publisher	TietoEVRY
Website	https://www.tietoevry.com/
Privacy policy	https://www.tietoevry.com/siteassets/files/privacy-notice/privacy-notice-public-360-power-automate-connetor.pdf
Categories	Content and Files;Productivity

General Prerequisites

You will need the following to proceed:

• A registered user in Microsoft Entra ID
• Installed Simple Integration Framework (SIF) with authorized user in Public 360

Connection Prerequisite

Only a valid account is required in Azure Directory, as OAuth2 is used to authenticate the user against the Microsoft Entra ID with Username and Password.

Known issues and limitations

• At this time, we are only providing the services to create case, document and file with standard and limited parameters. We expect to add more services and parameters in the near future.

• Please contact 360 administrator incase of -

  • recno details.
  • Integrating Public 360 connector with Facebook.

• Recno - It is a unique identifier in 360 of the services.

Creating a connection

The connector supports the following authentication types:

Default	Parameters for creating connection.	All regions	Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Throttling Limits

Name	Calls	Renewal Period
API calls per connection	100	60 seconds

Actions

Create Case	This operation is used to create a case in Public 360.
Create Document	This operation is used to create a document in Public 360.
Create File	This operation is used to create a file in Public 360.

Create Case

Operation ID:

CreateCase

This operation is used to create a case in Public 360.

Parameters

Name	Key	Required	Type	Description
Host URL	hosturl	True	string	Host URL to point to the public 360 solution.
Title	Title	True	string	Title for the case.
Case Type	CaseType		string	Code or recno value, for instance “Case” or “recno:2”. Refers to the Case type code table. Default value is recno:2.
Responsible Person Recno	ResponsiblePersonRecno		integer	Refers to a valid contact recno.
Responsible Enterprise Recno	ResponsibleEnterpriseRecno		integer	Looks up enterprise based on recno. Must be recno of a valid enterprise.
Default Value Set	DefaultValueSet		string	Set of defined values for Case entities which are used to create case with those values as default if not passed
Progress Plan Id	ProgressPlanId		integer	Progress Plan Id to connect a case to a progress plan. The Progress Plan Id can be a recno, workunit id or description.

Returns

Name	Path	Type	Description
Recno	Recno	integer	Recno
CaseNumber	CaseNumber	string	CaseNumber
Successful	Successful	boolean	Successful
ErrorMessage	ErrorMessage	string	ErrorMessage
ErrorDetails	ErrorDetails	string	ErrorDetails

Create Document

Operation ID:

CreateDocument

This operation is used to create a document in Public 360.

Parameters

Name	Key	Required	Type	Description
Host URL	hosturl	True	string	Host URL to point to the public 360 solution.
Case Number	CaseNumber	True	string	Case Number of the case this document belongs to.
Title	Title	True	string	Title for the document.
Category	Category	True	string	Category for the document.
Status	Status	True	string	Status for the document.
Archive	Archive		string	The Document archive for this document
Default Value Set	DefaultValueSet		string	Set of defined values for Document entities which are used to create document with those values as default if not passed
Notes	Notes		string	Notes for the document.
Role	Role		string	The contact’s role for the specific document. Can be code or recno.
Reference Number	ReferenceNumber		string	Reference Number is the Personal Id Number for a private person and Enterprise Number for an enterprise.

Returns

Name	Path	Type	Description
Recno	Recno	integer	Recno
DocumentNumber	DocumentNumber	string	DocumentNumber
Successful	Successful	boolean	Successful
ErrorMessage	ErrorMessage	string	ErrorMessage
ErrorDetails	ErrorDetails	string	ErrorDetails

Create File

Operation ID:

CreateFile

This operation is used to create a file in Public 360.

Parameters

Name	Key	Required	Type	Description
Host URL	hosturl	True	string	Host URL to point to the public 360 solution.
Title	Title	True	string	Title for the file.
Document Number	DocumentNumber	True	string	Document Number of the document this file belongs to.
Format	Format	True	string	File type to be passed during the creation of file (e.g. "txt" , "htm").
Data	Base64Data	True	string	File contents that can be sent. Must be "Base64" encoded.

Returns

Name	Path	Type	Description
Recno	Recno	integer	Recno
Successful	Successful	boolean	Successful
ErrorMessage	ErrorMessage	string	ErrorMessage
ErrorDetails	ErrorDetails	string	ErrorDetails