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Use the Azure portal to view service health notifications

Service health notifications are published by Azure, and contain information about the resources under your subscription. These notifications are a sub-class of activity log events, and can also be found in the activity log. Service health notifications can be informational or actionable, depending on the class.

There are various classes of service health notifications:

  • Action required: Azure might notice something unusual happen on your account, and work with you to remedy this. Azure sends you a notification, either detailing the actions you need to take or how to contact Azure engineering or support.
  • Incident: An event that impacts service is currently affecting one or more of the resources in your subscription.
  • Maintenance: A planned maintenance activity that might impact one or more of the resources under your subscription.
  • Information: Potential optimizations that might help improve your resource use.
  • Security: Urgent security-related information regarding your solutions that run on Azure.

Each service health notification includes details on the scope and impact to your resources. Details include:

Property name Description
channels One of the following values: Admin or Operation.
correlationId Usually a GUID in the string format. Events that belong to the same action usually share the same correlationId.
eventDataId The unique identifier of an event.
eventName The title of an event.
level The level of an event
resourceProviderName The name of the resource provider for the impacted resource.
resourceType The type of resource of the impacted resource.
subStatus Usually the HTTP status code of the corresponding REST call, but can also include other strings describing a substatus. For example: OK (HTTP Status Code: 200), Created (HTTP Status Code: 201), Accepted (HTTP Status Code: 202), No Content (HTTP Status Code: 204), Bad Request (HTTP Status Code: 400), Not Found (HTTP Status Code: 404), Conflict (HTTP Status Code: 409), Internal Server Error (HTTP Status Code: 500), Service Unavailable (HTTP Status Code: 503), and Gateway Timeout (HTTP Status Code: 504).
eventTimestamp Timestamp when the event was generated by the Azure service processing the request corresponding to the event.
submissionTimestamp Timestamp when the event became available for querying.
subscriptionId The Azure subscription in which this event was logged.
status String describing the status of the operation. Values are: Active, and Resolved.
operationName The name of the operation.
category This property is always ServiceHealth.
resourceId The Resource ID of the impacted resource.
Properties.title The localized title for this communication. English is the default.
Properties.communication The localized details of the communication with HTML markup. English is the default.
Properties.incidentType One of the following values: ActionRequired, Informational, Incident, Maintenance, or Security.
Properties.trackingId The incident with which this event is associated. Use this to correlate the events related to an incident.
Properties.impactedServices An escaped JSON blob that describes the services and regions impacted by the incident. The property includes a list of services, each of which has a ServiceName, and a list of impacted regions, each of which has a RegionName.
Properties.defaultLanguageTitle The communication in English.
Properties.defaultLanguageContent The communication in English as either HTML markup or plain text.
Properties.stage The possible values for Incident, and Security are Active, Resolved or RCA. For ActionRequired or Informational the only value is Active. For Maintenance they are: Active, Planned, InProgress, Canceled, Rescheduled, Resolved, or Complete.
Properties.communicationId The communication with which this event is associated.

Details on service health level information

Action Required (properties.incidentType == ActionRequired)

  • Informational - Administrator action is required to prevent impact to existing services.

Maintenance (properties.incidentType == Maintenance)

  • Warning - Emergency maintenance
  • Informational - Standard planned maintenance

Information (properties.incidentType == Informational)

  • Informational - Administrator may be required to prevent impact to existing services.

Security (properties.incidentType == Security)

  • Warning - Security advisory that affects existing services and may require administrator action.
  • Informational - Security advisory that affects existing services.

Service Issues (properties.incidentType == Incident)

  • Error - Widespread issues accessing multiple services across multiple regions are impacting a broad set of customers.
  • Warning - Issues accessing specific services and/or specific regions are impacting a subset of customers.
  • Informational - Issues impacting management operations and/or latency, not impacting service availability.