Credible Sources
Built-in medical intelligence is a key pillar of the healthcare agent service platform. The service empowers healthcare organizations with out-of-the-box conversational medical content which can be customized or extended to support your organization's use cases. The healthcare agent service contains multiple credible sources that can be used within the platform.
Currently we support US National Library of Medicine, The Centers for Disease Control and Prevention, The U.S. Food and Drug Administration and MSD Manuals.
Sources
US National Library of Medicine
The US National Library of Medicine (NLM) is one of the world’s largest biomedical libraries, providing a vast collection of medical literature, research papers, and clinical guidelines. It includes resources such as MedlinePlus, which offers patient-friendly health information. Integrating this content enables the healthcare agent service to provide relevant healthcare information to users.
Centers for Disease Control and Prevention
The Centers for Disease Control and Prevention (CDC) is the national public health institute in the United States, offering up-to-date information on disease prevention, outbreaks, vaccinations, and public health guidelines. The healthcare agent service uses CDC data to provide information on infectious diseases, chronic conditions, and preventive healthcare measures. This ensures that users receive the latest information for public health emergencies, vaccination schedules, and best practices.
U.S. Food and Drug Administration
The U.S. Food and Drug Administration (FDA) is responsible for regulating medical products, including medications, vaccines, and medical devices. By incorporating FDA data, the healthcare agent service can provide information on safety warnings, side effects, and usage guidelines. This source helps healthcare providers and patients get information about medication management, and promoting awareness.
MSD Manuals
The MSD Manuals is a global medical information resource and a trusted source of medical information for over 125 years. It provides current, evidence-based content across all specialties for physicians and other health care professionals. Content is written, updated, and peer-reviewed by leading academic experts and is subject to a rigorous editorial process. The Manuals also includes comprehensive patient education content. Content is supported by medical illustrations, images, and videos. It is available in more than 15 languages. Integrating this source provides health care professionals and patients with quick access to answers to medical questions.
Utilize the Credible Sources
You can utilize these features through the orchestrator, by registering them as a built-in plugin
Or you can utilize them via the scenario editor