Microsoft Teams Meeting Audio Conferencing
This article describes how to use Azure Communication Services Calling SDK to retrieve Microsoft Teams Meeting Audio Conferencing details. This function enables users who are already connected to a Microsoft Teams Meeting to be able to get the conference ID and dial-in phone number associated with the meeting. The Teams Meeting Audio Conferencing feature returns a collection of all toll and toll-free numbers. The collection includes concomitant country/region names and city names, giving users control of which Teams meeting dial-in details to use.
Prerequisites
- An Azure account with an active subscription. Create an account for free.
- A deployed Communication Services resource. Create a Communication Services resource.
- A user access token to enable the calling client. For more information. Create and manage access tokens.
- Optional: Complete the quickstart to add voice calling to your application.
Support
This section describes support for Audio Conferencing in Azure Communication Services.
Identities and call types
The following table shows support for call and identity types.
Identities | Teams meeting | Room | 1:1 call | Group call | 1:1 Teams interop call | Group Teams interop call |
---|---|---|---|---|---|---|
Communication Services user | ✔️ | |||||
Microsoft 365 user | ✔️ |
Operations
The following table shows support for individual APIs in calling SDK for individual identity types.
Operations | Communication Services user | Microsoft 365 user |
---|---|---|
Get audio conferencing details | ✔️ | ✔️ |
SDKs
The following table shows support for the Audio Conferencing feature in individual Azure Communication Services SDKs.
Platforms | Web | Web UI | iOS | iOS UI | Android | Android UI | Windows |
---|---|---|---|---|---|---|---|
Is Supported | ✔️ |
Install the SDK
Use the npm install
command to install the Azure Communication Services Common and Calling SDK for JavaScript:
npm install @azure/communication-common --save
npm install @azure/communication-calling --save
Initialize required objects
A CallClient
instance is required for most call operations. When you create a new CallClient
instance, you can configure it with custom options like a Logger
instance.
With the CallClient
instance, you can create a CallAgent
instance by calling the createCallAgent
. This method asynchronously returns a CallAgent
instance object.
The createCallAgent
method uses CommunicationTokenCredential
as an argument. It accepts a user access token.
You can use the getDeviceManager
method on the CallClient
instance to access deviceManager
.
const { CallClient } = require('@azure/communication-calling');
const { AzureCommunicationTokenCredential} = require('@azure/communication-common');
const { AzureLogger, setLogLevel } = require("@azure/logger");
// Set the logger's log level
setLogLevel('verbose');
// Redirect log output to console, file, buffer, REST API, or whatever location you want
AzureLogger.log = (...args) => {
console.log(...args); // Redirect log output to console
};
const userToken = '<USER_TOKEN>';
callClient = new CallClient(options);
const tokenCredential = new AzureCommunicationTokenCredential(userToken);
const callAgent = await callClient.createCallAgent(tokenCredential, {displayName: 'optional Azure Communication Services user name'});
const deviceManager = await callClient.getDeviceManager()
How to best manage SDK connectivity to Microsoft infrastructure
The Call Agent
instance helps you manage calls (to join or start calls). In order to work your calling SDK needs to connect to Microsoft infrastructure to get notifications of incoming calls and coordinate other call details. Your Call Agent
has two possible states:
Connected - A Call Agent
connectionStatue value of Connected
means the client SDK is connected and capable of receiving notifications from Microsoft infrastructure.
Disconnected - A Call Agent
connectionStatue value of Disconnected
states there's an issue that is preventing the SDK it from properly connecting. Call Agent
should be re-created.
invalidToken
: If a token is expired or is invalidCall Agent
instance disconnects with this error.connectionIssue
: If there's an issue with the client connecting to Microsoft infrascture, after many retriesCall Agent
exposes theconnectionIssue
error.
You can check if your local Call Agent
is connected to Microsoft infrastructure by inspecting the current value of connectionState
property. During an active call you can listen to the connectionStateChanged
event to determine if Call Agent
changes from Connected to Disconnected state.
const connectionState = callAgentInstance.connectionState;
console.log(connectionState); // it may return either of 'Connected' | 'Disconnected'
const connectionStateCallback = (args) => {
console.log(args); // it will return an object with oldState and newState, each of having a value of either of 'Connected' | 'Disconnected'
// it will also return reason, either of 'invalidToken' | 'connectionIssue'
}
callAgentInstance.on('connectionStateChanged', connectionStateCallback);
Microsoft Teams Meeting Audio Conferencing is an extended feature of the core Call
API. You first need to import calling Features from the Calling SDK:
import { Features} from "@azure/communication-calling";
Then you can get the feature API object from the call instance:
const audioConferencingFeature = call.feature(Features.TeamsMeetingAudioConferencing);
Get the audio conferencing details of a meeting
Use the following API, to get the audio conferencing details of a meeting
try {
const details: SDK.TeamsMeetingAudioConferencingDetails = audioConferencingFeature.getTeamsMeetingAudioConferencingDetails();
console.log(`Microsoft Teams Meeting Conference Id: ${details.phoneConferenceId}`);
details.phoneNumbers.forEach(dialInPhoneNumber => {
if (dialInPhoneNumber.tollPhoneNumber) {
console.log(`Dial-In Toll PhoneNumber: ${dialInPhoneNumber.tollPhoneNumber.phoneNumber}`);
}
else if (dialInPhoneNumber.tollFreePhoneNumber) {
console.log(`Dial-In TollFree PhoneNumber: ${dialInPhoneNumber.tollFreePhoneNumber.phoneNumber}`);
}
else if (dialInPhoneNumber.countryName) {
console.log(`Dial-In Country Name: ${dialInPhoneNumber.countryName}`);
}
else if (dialInPhoneNumber.cityName) {
console.log(`Dial-In City Name: ${dialInPhoneNumber.cityName}`);
}
})
} catch (e) {
console.error(e);
}
Troubleshooting
Code | Subcode | Result Category | Reason | Resolution |
---|---|---|---|---|
400 | 45950 | ExpectedError | Audio conferencing feature is available only in Teams meetings | Join Teams meeting with configured Audio conferencing |
405 | 45951 | ExpectedError | ACS service disabled audio conferencing | Create Azure Support ticket to request assistance |
403 | 45952 | ExpectedError | Audio conferencing details aren't available before joining the meeting | Ensure that the call object is in the connected state before invoking the API to retrieve the audio conferencing details |
403 | 45953 | ExpectedError | Audio conferencing details aren't available in lobby | Ensure that the call object is in the connected state before invoking the API to retrieve the audio conferencing details |