Scenario Voting: Leveraging the Wisdom of Crowds Via Customer Feedback
Seems it's intern day here on the blog. Here's another piece of news, this time a note from my colleague Aseem Badshah, an intern from a local high school (!) who's spending his summer working with Windows Client on incorporating customer feedback into Windows Vista:
Scenario Voting is a new way for Microsoft to listen to its customers. It leverages James Surowiecki’s theory of The Wisdom of Crowds by enabling customers to try different user-related scenarios within Windows Vista and then vote on their experience. Each vote represents a customer’s satisfaction score for a certain scenario. This information lets product teams throughout Microsoft know what they need to change, but keeps the voter anonymous.
My name is Aseem Badshah, High School Intern in the Scenario Voting group (part of Windows Core.) My summer project has been to help make Scenario Voting more usable. Until now, Windows Vista Scenario Voting has been geared towards tech beta users. We have gotten a lot of good feedback from these users and have changed quite a bit in the OS because of it. As we get closer to shipping Windows Vista, we want to make sure Scenario Voting remains a feasible way to gather feedback from people of all walks of life. Here’s where I ask for your help. Please visit the Windows Vista Scenario Voting site and take a look around. If you are using Windows Vista, then go ahead and vote on a couple of scenarios (don’t be afraid to tell us we suck, but also don’t be afraid to tell us what we’re doing right.) Then let me know what you think of Scenario Voting.
Leaving a comment would be a huge help!
Thanks in advance
-Aseem Badshah
High School Intern
So drop by the Scenario Voting site to let us know 1) your thoughts on the presentation of the site, and if you're using Windows Vista, 2) how your experience stacks up against the targets for the various user scenarios.
(Talk about making the rest of us look bad! Kind of makes you feel like you could've better spent your summers in high school, right? ;)
Thanks, Aseem !
Comments
- Anonymous
January 01, 2003
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January 01, 2003
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August 17, 2006
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August 17, 2006
Sorry for the mistypes:
That would be
McCann Ericson
biopsies
The links are comments by MVPs, MVPs who blog, Microsoft's most famous blogger and one of the most highly regarded bloggers on the web Rob Scoble, Ed Bott who has presold over 900,000 Windows Vista Inside Outs (although much of it has to be frutratingly incomplete at this time because so many features are broken or incomplete)
Microsoft seems to be surrealistically calculating that the unwashed public is so stupid that they don't know how to drill Windows under the hood.
You persist in hiding the bugs reported from them--why is an interesting question.
They can still get at the bugs through Windows if not through Connect.
You also posture that you encourage public feedback, yet insult them with a childlike Scenario Voting instead of the more robust one you give the TBTs and you block them from searching bugs on Connect.
You feign concern that you want to educate the public on Vista and you block them from frequent Live Meetings on Vista features and all the chats on their features.
I'd start using the words disingenuous and facade and stop the insipid overuse of the word leverage all over the world. It's butchering English and an insult to the English language to equate your current stubborn posture in shipping a very flawed broken Vista slapping it together after releasing the byazntine build cascade of so called RC1 branches in September and homing toward some October RTM branches.
You don't have the basic mechanisms of repair SFC or Windows File Protection's repair switches working, and you don't have Win RE working very reliably either and have dropped features from it.
A repair install of Windows XP is exponentially more reliable than Startup Repair in Vista.
From Longhorn Blogs Robert McLaws
http://www.edbott.com/weblog/?p=1414
From Ed Bott author of Windows Vista Inside Out
I’ve been defending Microsoft’s ship schedule for Windows Vista for quite some time. Up to this point, I’ve been confident that Vista would be at the quality level it needs to be by RC1 to make the launch fantastic. Having tested several builds between Beta 2 and today, I hate to say that I no longer feel that way.
Robert says Microsoft should “Push the launch back 4-6 weeks and launch at the end of February [and] add another beta to the development cycle.” Make that “end of March” and I’ll sign up too.
There’s some truly great stuff in Windows Vista, but current builds are not at the quality level they need to be at for a release candidate to appear in the next few weeks. If management insists on hitting an arbitrary January ship date, the results will be disappointing at best, and potentially nightmarish.
Jim, are you listening?
Posted in Windows Vista | By Ed Bott
Apparently not. But Jim is leveraging isn't he?
HKLM