Top Support Solutions for Windows Small Business Server 2011 Standard

This is a collection of the top Microsoft Support solutions to the most common issues experienced using Windows Small Business Server 2011 Standard (updated quarterly). Note that some content that applies to earlier versions of Windows Server is listed, because it can be helpful with Windows Small Business Server 2011 Standard issues also.

• Solutions related to - Active Directory and Directory Services    
• Solutions related to - Client Computers issues    
• Solutions related to - Internet Information Services (IIS)
• Solutions related to - Licensing    
• Solutions related to - Mail flow issues
• Solutions related to - Network and Web Connectivity
• Solutions related to - Reliability and Performance
• Solutions related to - Small Business Server (SBS) Components    
• Solutions related to - Microsoft SQL Server    
• Solutions related to - Installation and Migration

Active Directory and Directory Services

• Domain controller (DC) does not function correctly
  • An update for the Windows Small Business Server 2011 Standard Migration Preparation Tool is available
  • How to Clean Up Active Directory after an Unsuccessful Migration
  • How to Perform an Authoritative System State Restore in SBS 2008/2011 Standard
  • Debunking Myths About Additional Domain Controllers In SBS Domains
  • An error occurred while promoting the server to a domain controller
  • Cannot create the Active Directory structure required to create users, groups, and computer accounts for Windows Small Business Server 2011 Standard
  • Catalog of Windows Small Business Server 2011 Standard Error Messages
  • Using the BurFlags registry key to reinitialize File Replication Service replica sets
  • Using Ntdsutil.exe to transfer or seize FSMO roles to a domain controller
  • Completing the SBS 2011 Standard setup after a failure during the promotion to a domain controller
• Distributed File Systems (DFS) or File Replication Service issues    
  • DFS Replication: Frequently Asked Questions (FAQ)
  • "Active Directory Replication is taking longer than expected" message stops SBS installation
  • Using the BurFlags registry key to reinitialize File Replication Service replica sets
  • How to Manually Create the Windows Small Business Server 2011 Standard and WSUS Group Policies Objects
  • Restoring the SBS GPOs from a Different Server
• Group Policy does not apply
  • GPO does not apply to a specific user or computer
  • Troubleshooting Group Policy Using Event Logs
  • Resultant Set of Policy (RSoP)
  • Using Gpresult
• Local Security Authority Subsystem Service (LSASS) errors
  • The Lsass.exe process crashes on Windows Server 2008 R2-based domain controllers
  • Lsass.exe crashes and error code 255 is generated in Windows Server 2008 R2 or in Windows 7
  • Memory leak occurs in the Lsass.exe process on a domain controller that is running Windows Server 2008 R2
  • How to Troubleshoot High LSASS.EXE CPU Utilization on an Active Directory Domain Controllers

   

Client Computers issues    

• Folder redirection and Offline Files
  • Folder Redirection in Small Business Server 2008
  • How to re-initialize the offline files cache and database in Windows XP
  • How to Properly Disable Offline Files in Windows Vista
  • Enable folder redirection on the Destination Server for Windows SBS 2011 Standard migration
  • Redirect user account folders to the server
  • Repair folder redirection and shared folders
  • Delete the old folder redirection Group Policy object for Windows SBS 2011 Standard migration
  • Change access to Folder Redirection for a user account
  • Move settings and data to the Destination Server for Windows SBS 2011 Standard migration
  • Folder Redirection fails to apply when redirected to mapped drive letter, instead of UNC path
  • Folder redirection in Small Business Server 2008
  • Work Smarter with Offline Files and Shadow Copy
  • On a Windows Vista-based or Windows 7-based client computer, you can still access offline files even though the file server is removed from the network
  • You may encounter file corruption issues when you use the Offline Files feature to synchronize data in Windows 7
• Roaming profiles
  • How to Configure a Roaming User Profile
  • Automatic creation of user folders for home, roaming profile and redirected folders.
  • Configuring Roaming User Profiles
  • Best Practices for User Profiles
  • Roaming profile users experience slow logons on Windows 7 or Windows Server 2008 R2 client computers
  • Managing Users, Groups, and User Profiles
  • Roaming Profile Compatibility - The Windows 7 to Windows 8 Challenge
• Group Policy
  • GPO does not apply to a specific user or computer
  • Troubleshooting Group Policy Using Event Logs
  • Resultant Set of Policy (RSoP)
  • Using Gpresult
  • Windows 7 Clients intermittently fail to apply group policy at startup
• Other Client Computers issues
  • Why is My Computer Status Not Showing Online in the SBS Console?
  • Why Does My SBS 2008 Premium Second Server Display as a Client Computer?
  • Why Are Some of My Client Computers/Servers Not Displaying in the SBS Console?
  • Unable to connect to Windows 7 SP1 client on a SBS 2011 Standard or SBS 2011 Essentials domain after it has been updated with RDP 8 update
  • RWW Error on Vista and Windows 7 Clients
  • Windows Small Business Server 2011 Standard Client Computer Help
  • Set Up a VPN on Client Computers
  • SBS 2011: Troubleshooting Client Deployment
• Accessing server resources
  • Windows Small Business Server 2011 Standard Client Computer Help
  • You experience a delay when you use your Windows XP computer to log on to a domain or to connect to a network resource
  • Mapped Drive Connection to Network Share May Be Lost
• Joining the domain
  • Automatically connect client computers to the network
  • Remove a client computer from the network
  • Windows XP/Vista Workstations Fail To Connect to SBS 2008 When Using https://connect
  • SBS 2011: Troubleshooting Client Deployment
  • Users cannot access https://connect to join client computers to the domain
  • Connecting Windows 8 to Small Business Server 2011 Standard after the Installation of the Latest Update Rollup 3
• Slow domain logon
  • Small Business Server 2011 Slow to Boot and Several Services Fail to Start
  • You experience a long domain logon time in Windows Vista, Windows 7, Windows Server 2008 or Windows Server 2008 R2 after you deploy Group Policy preferences to the computer
  • Unexpectedly slow startup or logon process in Windows Server 2008 R2 or in Windows 7
  • You experience a delay when you use your Windows XP computer to log on to a domain or to connect to a network resource
  • Long startup or logon time when no domain controllers are available on a Windows 7-based or Windows Server 2008 R2-based domain member computer
  • Event ID 5719 is logged when you start a Domain Member
  • You experience a long logon time when you try to log on to a Windows 7-based or a Windows Server 2008 R2-based client computer that uses roaming profiles
  • You encounter a long logon time after you enable the "Do not automatically make redirected folders available

Internet Information Services (IIS)

• Installing and using certificates
  • Windows SBS 2011 Standard Certificate may fail to install on a Vista or Windows 7 Client
  • You receive a "The name of the security certificate is invalid or does not match the name of the site" warning when you try to connect Outlook 2007 to Small Business Server 2008
  • Not able to install Trusted certificate on SBS2008
  • How to Manually Install Certificates in SBS 2008
  • Request and install a trusted certificate
  • Troubleshooting Certificate Mismatch Warnings in Outlook 2007 Clients on Small Business Server
  • How Do I Distribute the SBS Self-Signed SSL Certificate to My Users?

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