Jaa

Where are my sent items?

  • Artikkeli

By default the Messaging application does not sync the sent items folder. Therefore, you may notice that your sent items folder is empty. Here is how you "fix" it :-

Pocket PC :-

  • Menu -> Tools -> Manage Folders
  • Select "Sent Items"
  • Press OK
  • Sync

Smartphone :-

  • Menu -> Folders
  • Menu -> Manage Folders
  • Select "Sent Items"
  • Press Sync
  • Press Done
  • Sync

Zeeshan Hamid

Comments

  • Anonymous
    April 05, 2006
    Is there any way to configure which folder is the sent items folder? My IMAP server runs the Cyrus server which uses "INBOX.Sent" for sent items. In fact, it only allows folders to be created as a subfolder of the Inbox, so there can be no root "Sent Items" folder. I also use another IMAP mail service that they have configured to use "Sent" as the sent items folder. It's a US Government provided email account, so I have little to no control over that.

  • Anonymous
    April 13, 2006
    Great question, no idea!  I'll look into that.  Thanks.

  • Anonymous
    May 08, 2006
    I have a XV6700 and configured IMAP on the device. I can't seem to save my sent items. Even if I followed the procedure above.

  • Anonymous
    June 30, 2006
    Is there a way to sort the "Sent Items" folder by "Sent To Address"?

    Teh current way is strange. why would i want to sort by my name?

  • Anonymous
    July 12, 2006
    Re: Sorting by "send to address"...

    The response is posted here: http://blogs.msdn.com/outlook_mobile/archive/2006/07/05/657074.aspx

  • Anonymous
    December 03, 2006
    I tried to do this but my Manage Folders command is grayed-out and unavailable.  Why would this happen?  Thanks.

  • Anonymous
    December 06, 2006
    That happens if you're already syncing. Please verify that you are currently not syncing. That should enable the Manage Folders menu item.

  • Anonymous
    February 05, 2007
    I'm having the same problem as "rviola", and I've verified I'm not currently syncing (per zhamid's) post - I turned on manual sync to make sure... My buddy has a Treo 700w with firmware version: Treo 700W-1.10-VZW, but mine is Treo 700W-1.02-VZW.  Could this account for the reason why my "Manage Folders" command is greyed out, too?  All other settings are identical... TIA! -Jim

  • Anonymous
    March 07, 2007
    re: top 2 posts I have same issue, both in outlook 2003 & WM5 - any resolution come out of this? iain

  • Anonymous
    January 15, 2008
    The comment has been removed

  • Anonymous
    January 22, 2008
    I was able to get the grayed out "manage folders" back by deleting the exchange server and adding it back. Joel

  • Anonymous
    February 07, 2008
    I can get to Manage Folders on Outlook on my WM6 device, but if I select and hold the Inbox, only New Folder is not greyed out - Folder Options, which I need to open so as to change the outlook synchonisation frequency, stays resolutly greyed out. Any ideas?

  • Anonymous
    February 20, 2008
    I'm having the same issues as Jake here. I'm connecting with a Courier IMAP mailserver (which, like Cyrus, follows the actual IMAP specification...). All my folders show up as subfolders of the inbox...

  • Anonymous
    February 27, 2008
    I have found out by trial-and-error that Outlook Mobile for WM6 contains bugs that doesn't sync the Sent folder if you have extended characters in your IMAP folder names and/or some folders contains many messages, Nice... Does anyone know of a patch or work-around to Outlook Mobile on WM6?

  • Anonymous
    March 09, 2008
    I have the same problem as Mark V. Weckwerth. If I check "Save Copies of Sent Items", and I sync my "Sent Items" folder, then I don't see a copy of email I send either on my device or on the server. It just dissapears. This is a rather significant problem.

  • Anonymous
    March 29, 2008
    As Jake posted above, I too have two different IMAP accounts for which I cannot change the sent mail folder names.  In fact, syncing with Outlook Mobile now created a second sent mail items on my server!  How can I change where Outlook Mobile sends (and syncs) sent mail? HELP!!!

  • Anonymous
    April 03, 2008
    I have the same problem as Mark V. & Njason... that's weird.. it's very essential and annoying...

  • Anonymous
    April 27, 2008
    The comment has been removed

  • Anonymous
    June 11, 2008
    How to get sent items to be in outlook mobile sent instead of messages sent folder in Windows Mobile 6?

  • Anonymous
    July 23, 2008
    Same problem with Sent as Steve.  Can't sync sent mail if one wants copies of sent items from phone.  

  • Anonymous
    July 23, 2008
    More info...  A partial work-around - create a new folder (sent items outlook) & have outlook place sent items in that folder.  Subscribe to the IMAP server.  Then one may sync that folder on the phone - you will then see those sent messages.  Still won't see the ones sent from your phone until you can move them to the new folder.  (Note - still can't sync the sent items on the phone.) A more complete solution may be found at: http://www.modaco.com/content/htc-kaiser-kaiser-modaco-com/261271/imap-sent-items-issue/#entry894116 I could not implement, as I don't have that kind of server access.

  • Anonymous
    November 11, 2008
    Same problem as Mark V. Weckwerth and bastono . This is very annoying and I can't continue using the email on my phone if I can't save my sent messages.

  • Anonymous
    January 18, 2009
    PingBack from http://www.keyongtech.com/4217397-activesync-sometimes