Jaa

Error when updating the Dynamics CRM Outlook client with the 8.2.1 update

  • Artikkeli

Issue: You will run into the below issue when you are try to push update 2.1 on CRM 2016 Outlook client

Error| Install exception.System.Exception: Action Microsoft.Crm.UpdateWrapper.InstallTelemetryServiceForCrmClient failed. ---> Microsoft.Crm.CrmException: Unable to Query service status.

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Cause: This is known issue with the 2.1 update

Resolution: Install the 8.2.2 update from here https://www.microsoft.com/en-us/download/details.aspx?id=56131