Jaa

Job Description for Business Architecture

  • Artikkeli

As the result of reading some discussions on the responsibilities of Business Architecture, I got to thinking: How to describe the list of prerequisites for Business Architect, and what is the career ladder that I believe a good BA goes through?

I did a quick bing search to see if other folks had attempted to answer this question.  While there are a few job postings on various boards, there are surprisingly few discussions of job skills or a job description.  One notable exception was posted in the summer of 2009 on the BPMI site, but that one is not particularly distinct from Enterprise Architect. (see below)  For this blog post, I started with the posting by Geoff Balmes from the BPMI site, made a few edits to clarify the distinction from Enterprise Architect, and posted it here.   

Qualifications of a Business Architect

Role
The Business Architect analyzes the activities of a particular business unit or line of business and makes recommendations pertaining to the projects that the business unit should perform, in addition to relevant and timely corrections to the governance structure, business processes, and the structure of business information. This person illustrates the alignment (or lack thereof) between strategic goals and key business decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives. The primary focus of this person’s work includes the analysis of business motivations and business operations, through the use of business analysis frameworks and related networks that link these aspects of the enterprise together. The Business Architect works to develop an integrated view of the business unit, in the context of the enterprise, using a repeatable approach, cohesive framework, and available industry standard techniques.

Organization
The Business Architect reports into business management and works closely with other business architects, enterprise architects, and counterparts in Information Technology. The Business Architect may have supervisory responsibility, possibly acting as coach and mentor to junior colleagues in a similar or reporting role. In addition, the Business Architect works though others at every level of the organization soliciting strategic imperatives from senior leaders and executives, and supporting business unit managers as they leverage business architecture artifacts to create their business plans. Finally, the Business Architect may provide direct input into the governance cycle for the funding, oversight, and realization of business projects.  In that governance role, the business architect helps to insure that business and IT projects are aligned to support the achievement of key goals, that specific business scenarios are considered and that business value is delivered. 

Responsibilities

  • Develop a business architecture strategy for the business unit based on a situational awareness of various business scenarios and motivations.
  • Apply a structured business architecture approach and methodology for capturing the key views of the business unit in the context of the enterprise.
  • Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
  • Describe the primary business functions of the assigned business unit in the context of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
  • Enumerate, analyze, catalog, and suggest improvements to the strategic, core and support processes of the business unit, as needed, to support strategic and operational goals.  
  • Define the data elements shared between this business unit and other units in the enterprise and the relationships between those data elements and processes, people, systems, and other data elements.
  • Enumerate, analyze, and suggest improvements to the structural relationships of the business.  This requires the creation and maintenance of an ongoing model of roles, capabilities and business units, the decomposition of those business units into subunits, and the interplay between these units in various business processes, materials, people, and systems.

Skills and Qualifications

  • A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
  • The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies.  Those issues may exist in role alignment, process gaps and overlaps, and business capability maturity gaps
  • The ability to apply architectural principles, methods, and tools to business challenges
  • The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
  • The ability to visualize and create high-level models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture
  • Experience developing and using these high-level models as required to collect, aggregate or disaggregate complex and conflicting information about the business
  • Extensive experience planning and deploying either business or IT initiatives (preference for both)
  • Experience modeling business processes using a variety of tools and techniques (preference for BPMN)
  • Exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
  • The ability to act as liaison conveying information in suitably accurate models between the business unit and their counterparts within Information Technology.  The scope of this information includes business requirements, data constraints, business rules, models of strategy and motivation, processes, accountabilities, and many other business and IT operational needs 
  • Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.  Must be highly reliable, trustworthy, honest, and commitment oriented
  • Strong situational analysis and decision making abilities

The Career Ladder of a Business Architect

Describing the career ladder of a business architect is difficult for many reasons.  This is a new field, and the business architects that I know arrived at their career from different directions and are likely on different trajectories.  What I can say is this: becoming successful at business architecture is an extremely useful skill in many aspects of corporate life, and can provide very useful insight and connections into upper echelons of management. 

To become a business architect requires strong business skills.  A degree in business is more than helpful… few business architects will succeed without one, although a decade or more of experience in an industry can make up the difference.  Note that I’m not focusing on consultants who perform a business architecture assignment, but rather on full time employees who would be able to perform this role.  A firm understanding of structural models is the next prerequisite skill and this kind of thinking is often found in people who “think visually.”  Look for creative individuals in accounting, marketing, and information technology who can tend to draw diagrams in their presentations that represent the relationships between concepts, people, processes, or business functions.

Once you have proven successful as a business architect, the next step depends on you.  The obvious next step is to the role of enterprise architect.  To be a successful EA, one should have been successful at one of the key EA roles (Business, Solution, Information, or Technology Architecture) and have a reasonable grasp and appreciation for the other roles.  Not an easy step.

Another direction for the successful Business Architect is into business management.  A BA can see relationships that most mid-level managers have never been trained to look for, and have a rich understanding of how to use that information. 

How a Business Architect is different from an Enterprise Architect

I personally consider an Enterprise Architect as a person who can perform as both Solution Architect (SA) and a Business Architect (as needed) and has some ability as an Information Architect.  In addition, an EA can perform at an enterprise level, something that is NOT required of either an SA or BA.  What this means, in my opinion, is that you should not call yourself an Enterprise Architect unless you have full capability as both a BA and an SA and at least partial capability as an IA.  (No, a course on the Zachman Framework or TOGAF is not sufficient). 

In Zachman terms, an EA has to be able to perform across ALL ROWS AND COLUMNS of the framework.  A Business Architect doesn’t have to extend below row 2 or perhaps 3, while a Solution Architect usually lives in the lower rows.  An Information Architect, at the enterprise level, must be able to run the gamut of a single column of the Zachman framework.

Comments

  • Anonymous
    February 03, 2010
    Hi Nick, I think you've missed the most obvious entry path: the business analyst. While most business analysts work at the operational or project level, this description is pretty much identical to the business analyst role and qualifications scaled up in terms of possible complexity, scope and risk.

  • Anonymous
    February 03, 2010
    With all due respect, Kevin, I did not forget the business analyst.  I said "Look for creative individuals in accounting, marketing, and information technology " Last time I checked, many business analysts fall into that description.  (Not all, of course.  Not all business analysts will find the Business Architect path appealing or successful). You are seeing a lot more alignment between business architect and business analyst than I am.  Perhaps in your organization, the business analyst role has been fulfilling some of the demand that the business architect is supposed to fill.  Normally, there is quite a gap.   If you find a person whose job is to work on a project, describing the business processes, or modeling changes to business processes, or eliciting business requirements, or working to ensure the success of "user acceptance testing," then you have NOT found a business architect.  A business architect has NONE of these responsibilities.

  • Anonymous
    February 04, 2010
    Nick, I'm not asserting that all business analysts are going to make effective business architects. However, saying that the difference is that the business architect doesn't have some of the responsibilities of the business analyst is not a convincing argument that they are distinct. ;-) A better question is what skills does a business architect have that a business analyst doesn't need? I'm coming at this from years of work with IIBA, including extensive surveys of the BA community, during which we have identified the characteristics, skills, and competencies associated with people who are effective as business analysts, and those skills are the ones you identify above as needed for a business architect. From my perspective, the only differences in the role description that I see here and elsewhere are that business architects handle a broader scope (departmental or enterprise as opposed to project or initiative) and deal with greater complexity and risk than your typical business analyst. When I look at your list, and scale those things DOWN to the project level, every one of them is something that a skilled business analyst should be able to do. In short, how is a business architect not a business analyst working on larger and more complex problems?

  • Anonymous
    February 04, 2010
    Hi Kevin, I'm not sure what the argument is.  A business architect is a role that MAY come from a business analyst.  We've established that.  They may also come from many other areas. Are you suggesting that the role of business architect does not exist because it is another name for a business analyst? You know that a draftsman and a renouned building architect both need the same skills, but in different quantities.  

  • Anonymous
    February 05, 2010
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  • Anonymous
    February 07, 2010
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  • Anonymous
    February 08, 2010
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  • Anonymous
    February 14, 2010
    Yes. Thanks Nick. I've served in both roles and I was interested in how you distinguished between the two, especially since (in my experience) EA's still are a new role that orgs struggle to define. So it's good to have clarity between the functions. Cheers!

  • Anonymous
    February 20, 2010
    Nice info, you describe this job description very clear, for the time being I will bookmark this post to my favorite social bookmarking. I'll be waiting for the next post. thanks

  • Anonymous
    March 03, 2010
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  • Anonymous
    March 03, 2010
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  • Anonymous
    March 03, 2010
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  • Anonymous
    March 04, 2010
    Hi Gary, When I was a teenager, I thought I'd make a good gardener.  After all, my father loved to work in his garden and I would occasionally join him.  I figured I knew a bit about how to take care of plants.  My first, and only, gardening job resulting in me being fired after two days.   I did not know what I did not know.  This is what Blanchard would call "stage 1" level of maturity. I could make all the justifications in the world that my skills, at 15, were the right skills but in the wrong quanitity.  Justifications didn't matter.  I was not qualified for the job and did not know why I was not qualified for the job.   In fact, I was SO FAR AWAY from being qualified as a gardener that I couldn't take constructive criticism because the people speaking to me had a basic assumption about the some shared underlying concepts, and I did not share those concepts.  I could not understand why I was not qualified.  I couldn't even name the skills I needed but did not have. I get applicants like this sometimes... applicants who see a job description and say "that's similar to a job I've had before... I'll apply to that one," without any reasonable level of understanding of what the job actually is or entails. This is not my first rodeo.   If I ask for demonstrable experience in something, then I'm asking the applicant to explain to me not only that he can do something useful, but all of the details of what he did, how it was done, and how it was received by the stakeholders.  Because that is how I can tell the difference between someone who thinks that they are qualified and someone who actually is. Regards, ---- Nick

  • Anonymous
    March 04, 2010
    Hi Nick, Agree with your story. Therefore a Business Architect (Biz Arch) must have the skills and the experience (which was going to be my second set of questions). How to determine experience (was my third set). Experience polish skill, thus make you more skilful, which then enable the person to take on a role that require the person to apply his/her skill at that maturity level. My first set of questions only focuses on Skill not Experience and not the whole role description of a Biz Arch. If you continue to try out gardening and practice it, you will become a gardener. And if you practice with creativity, you become an exceptional gardener. What I am doing is assimilating, aggregate and dissection complex and conflicting information (your role description was not structure :P.. so got me curious). There is a mixture of skill and experience under the heading of "Skill & Qualification". HR principles would split competency (level of experience and ability to apply skill) and skills. One of the key skill of Biz Arch is presenting of business requirement (business in this case is subjective). In this situation you are the business which present the role of Biz Arch (You are presenting what you consider is the requirement of a Biz Arch). I would be applying HR principles when presenting this requirement, method and tools. Hope we are still doing constructive discussion. I am not trying to defeat or find fault on your article. I am just curious. Cheers Gary

  • Anonymous
    March 04, 2010
    Hi Gary, I appreciate your comment.  It is true that I mixed the notion of skill with experience because I was looking for "demonstrable skill" or "mature skill."  In other words, if I'm looking for a master gardener, and not just an apprentice, I won't ask about planting techniques.  I want to see pictures of a garden design, the planting, the maintenance, and the result.   I want to know that the person has gone the entire gamut and learned from it.  IMHO, any attempt to pull apart the two (skill and experience) leaves hiring managers without the tools that they need to find (and ultimately improve) the right person for the job. That said, you are certainly correct in noting that HR folks like to split the two up.  I think it helps with the notion of classifying people according to their particular skill sets.  I don't take much stock in that.  I've hired good people, and I've hired not-so-good people.  "Demonstrable" skills were usually the difference between the two. YMMV How to determine experience?  I don't think you do.  When I work in my job at Microsoft, I become good at my job in Microsoft.  I become good for Microsoft and get better at filling my role.  That may, or may not, make me a good fit for an EA job somewhere else.  Therefore, if someone was to look at my experience, they would not be reasonable to say "what is the measure of it," but rather " how applicable are his experiences" to the work that they'd like to see me do at that other place.   So I don't measure experience.  I will be honest.  If a very mature EA joins an organization that is not ready, or willing, to become mature at EA, no one is happy.  The person has to have the skills for the job that is there, not the job that "should" be there.    --- Nick

  • Anonymous
    March 06, 2010
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  • Anonymous
    March 08, 2010
    @Gary, Thanks for the long reply. You mention that "the maturity level you are looking for is different from mine."  Perhaps so.  If you would find this Job Description to be slanted one way or another, change it to meet your needs.  I would not imply that one Job Description should be better than another.   You never mentioned, prior to that point, that you had a job description difference, or that you would be looking to hire a BA.  I cannot say if I could have been helpful, but I'm willing to be that if you start with a good basic template, it is easier to produce the customized job description template that you need. Also, you mention "Here I expect the mature EA to implement EA by making sure majority of everyone is happy. However your maturity is just able to apply EA principle."   Not sure where you got that impression.  I specifically do NOT believe that an EA makes everyone happy.  Leadership is different than friendliness.  However, a mature EA should be able to align their designs to the goals of the business and demonstrate (repeatedly) that the chartered direction is the correct one for the business to follow.   The last statement is simply false.  I do not look "just" at the ability to model.  The ability to communicate, collaborate, and be effective are key requirements in the job description above.  I would say that a BA must be able to do all of them.  No gaps allowed.  Sorry.  If anyone would want to apply to a job as a BA and does not understand all of these things, then they may want to save themselves the time and effort.  You draw comparisons on the basis of a tool, raising it to a higher level of importance than I would.  If you believe that a person who can learn a tool on the spot is a talented individual, I would agree.  If on the other hand, if you would posit that the ability to learn a tool on the spot qualifies the person over someone who can deliver analysis at a deep and broad level, we must disagree.  I care about analysis, not tools. Personally, I don't think we are disagreeing. The ability to model is not the same as the ability to use a tool.   Good Luck in all your endeavors.

  • Anonymous
    March 19, 2010
    Business Architect delivers strategic architecture enabling business to compete effectively in the market the business operates. The business architecture articulates the business model of the business and understands the implications of operating model supporting the business model, namely function, process, organisation structure, location, information, skills, technology, regulatory & compliance, risks, etc. I support the view that not all Business analysts are Business Architects, nor all Enterprise Architects are Business Architect. Some Enterprise Architects are technology centric (e.g. enterprise architect specialised in integration) and may not necessary be concerned with business model and operating model. It needs more the mere business acumen to be a Business architect.

  • Anonymous
    March 19, 2010
    I believe Enterprise Architecture is a practice that includes people with titles of "Business Architect", "Application Architect", "Information/Data Architect" and "Technical/Infrastructure Architect". These people focus their efforts on Enterprise-level concerns.

  • Anonymous
    October 22, 2011
    I agree with Philip.. in that the role of Business Analyst can lead to the role of Business Architect, as one becomes more senior and operates at the higher strategic levels. Another simple rule of thumb is that Business Analysts typically work on projects