Jaa

SCSM 2012 Event Dashboard (ExpIT)

  • Artikkeli

ExpIT released version 1.3 of the ExpIT Event dashboard for SCSM 2012. This version is now available for download from https://www.expit.com/downloads.aspx

New Features in version 1.3 include:

· Support for Windows 8 & Windows Server 2012

· New team Progress tab showing ticket load per analyst or team

· New watch List tab to monitor ticket opened by critical users

· New data retrieval options (Light Dataset and Full Dataset)

· Added “Affected Users” for both incidents and service requests

· Added “Support Groups” for both incidents and service requests

· Colors are now adjustable and can be changed by users

 

Many thanks for ExpIT team for their effort and supporting the SCSM community,