Don't Tell ... Ask
If you coach others or you need to encourage change or if you need to change yourself, the key is to use questions. Lead others to their own insight or your advice may fall on deaf ears. Here's a few of my posts I've been referencing lately that explain the point:
- Solution-focused Questions
- Two Reasons Why People Resist Change
- Leading and Influencing Mindful Change
Bottom line -- people don't like to be told what to do and we're wired to resist change.
Comments
Anonymous
January 28, 2008
PingBack from http://msdnrss.thecoderblogs.com/2008/01/28/dont-tell-ask/Anonymous
January 29, 2008
The funniest thing that it works great for yourself too. Want to improve yourself? Start asking yourself questions. Do not want to improve – ask yourself why?Anonymous
October 12, 2008
At Microsoft, I regularly mentor some fellow softies.   It can be tough to navigate the waters,