Jaa


Ghosts in the report

A customer removed a data source from a protection group and expected that to be the end of it. But, for what seemed like a long time, that data source continued to pop up in the reports. "I wouldst rid myself of this ghost," the customer proclaimed -- wait, he didn't say it exactly like that, but it's a Friday morning and the sun is shining.

The point is the gap between the customer's expectation and the actuality. The gap is easily bridged by a simple explanation: the reports that included information about the deleted protection group member covered the period of time in which the data source was still being protected. Or, metaphorically speaking, the ghost is in those reports that include the time when it was still alive.