Accessing public folders with Outlook 2016 or 2019 for Mac in Exchange Online
Summary: The most recent supported Exchange topologies that allow users to access public folders with Outlook 2016 for Mac.
Users of Outlook 2016 for Mac can now access public folders in Exchange Online in many different topologies.
Outlook 2016 or 2019 for Mac
With the April 2016 update for Outlook 2016 for Mac, as well as CU14 for Exchange 2013 and CU2 for Exchange 2016, the above scenario will now work for Outlook 2016 or 2019 for Mac clients.
The following table summarizes the supported topologies for users with Outlook 2016 for Mac clients trying to access public folders in Exchange Online.
Note
The scenarios shown in the following table assume that the April 2016 update for Outlook 2016 for Mac has been applied to all clients.
| Public folders are deployed on... | User mailbox is on Exchange 2010 SP3 or later | User mailbox is on Exchange 2013 CU13 or later | User mailbox is on Exchange 2016 CU2 or later | User mailbox is in Microsoft 365, Office 365, or Exchange Online |
|---|---|---|---|---|
| Exchange Server 2010 SP3 or later | Supported | Supported | Supported | Not supported |
| Exchange Server 2013 CU13 or later | Not supported | Supported | Supported | Supported |
| Exchange Server 2016 CU2 or later | Not supported | Supported | Supported | Supported |
| Microsoft 365, Office 365, or Exchange Online | Not supported | Supported | Supported | Supported |
The following articles describe how to deploy public folders in your Exchange organization in a coexistence or hybrid topology. As long as your Outlook 2016 for Mac clients have installed the April 2016 update, they'll be able to access public folders in the configurations detailed in these articles: