The Virtual Machine is undergoing a reboot as requested by a restart action triggered

Question

Hello

How i fix this problem. reboot VM manually the problem, perssist. The metrics show me de Ram memory at full

The Virtual Machine is undergoing a reboot as requested by a restart action triggered by an authorized user or process from within the Virtual Machine. No other action is required at this time

Answer 1

Hello Andrés Jiménez De León,

Welcome to Microsoft Q&A!

We are very sorry for the delay in giving you a response to your topic in this forum. If you still have the same inquiry, it sounds like you're dealing with a high memory usage issue on your Azure VM, which is causing it to reboot repeatedly. Here are some steps you can take to troubleshoot and resolve this problem:

• Navigate to the impacted VM in the Azure portal, go to the Help section, and select Resource Health. This can provide insights into the root cause of the reboots.
• Use tools like PerfInsights to diagnose memory pressure issues. PerfInsights can provide a detailed report on memory usage and other performance metrics.
• Look for any applications or processes that might be causing memory leaks. This can be done using tools like Perfmon or Procmon, which are available for Azure VMs.
• Ensure that your VM is configured for high availability. Grouping two or more VMs in an availability set can help reduce the impact of reboots.
• If your VM consistently runs out of memory, consider scaling up to a larger VM size with more RAM to handle the workload.

By following these steps, you should be able to identify and address the root cause of the high memory usage and prevent the VM from rebooting unexpectedly. If the problem persists, I recommend you contact Azure support for further assistance.

Additionally, please kindly note that if we do not receive a response to this thread within 4 business days, we will consider it closed. In case you have the same question, and the information provided was not useful, feel free to create another thread and we will be more than happy to help you.

Regards,

Gao

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