Introduction to Microsoft Cloud for Healthcare

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The key in addressing these healthcare challenges is to empower the healthcare industry and work with healthcare organizations to make a difference. Microsoft is dedicated to helping create an efficient and connected healthcare ecosystem. Bringing the healthcare ecosystem together empowers everyone across the healthcare journey to collaborate, communicate, and innovate together in providing better experiences for their workforces and patients or members.

Microsoft is making deep investments in healthcare to create an efficient and connected healthcare ecosystem. It's bridging data, AI, and trust across the entire healthcare ecosystem.

Microsoft is invested in key solutions in the following segments:

  • Provider

  • Payor

  • Pharma / MedTech

Diagram of healthcare solutions.

Microsoft is committed to helping you achieve more in healthcare with investments across the following key areas:

  • Dedicated engineering and research teams - Dedicated engineering and research teams that can scale to ensure that you're at the leading edge of the industry.

  • Industry‑leading responsible AI - Microsoft invests in industry-leading, responsible AI, including the acquisition of Nuance and investments in OpenAI.

  • Industry-specific partner ecosystem and expertise - A robust ecosystem of partners specializing in healthcare who can support you with their expertise and powerful solutions.

  • Trusted global security, privacy, and compliance commitment - Microsoft is committed to being an organization that you can trust, with global security, privacy, and compliance built into everything. Security and privacy are top priorities because Microsoft runs on trust.

Trustworthy AI

Unlocking human potential starts with trust. Trustworthy AI is a key pillar of Microsoft's commitment to security, privacy, and safety. Trustworthy AI is only possible when we combine our commitments with our product capabilities to help customers unlock AI transformation with confidence.

The commitments to trustworthy AI are:

  • Security - The top priority for Microsoft, with a commitment to helping customers protect their data and systems. Microsoft has been investing in security for more than 20 years. The Secure Future Initiative (SFI) that launched in November 2023 underlines the company-wide commitments and the responsibility of making our customers more secure. The first SFI Progress Report highlights the updates that span culture, governance, technology, and operations.

  • Privacy - Data is at the foundation of AI, and Microsoft’s priority is to help ensure that customer data is more protected and compliant through our long-standing privacy principles, which include user control, transparency, and legal and regulatory protections. The Microsoft commitment to privacy involves:

    • Giving you control of your data along with choices on how your data is used.

    • Protecting your data through rigorous means of protection, including encryption and other security best practices.

    • Designing products with privacy in mind and focusing on upholding user privacy.

    • Standing up for your rights and fighting for stronger privacy laws and protections.

  • Safety - The commitment of safety is inclusive of security and privacy. Microsoft’s broader Responsible AI principles, established in 2018, continue to guide how we build and deploy AI safely across the company. Microsoft’s Responsible AI framework ensures building, testing, deploying, and monitoring AI with our six AI principles at the center. This framework helps avoid undesirable behaviors, such as harmful content, bias, misuse, and other unintended risks.

Over the years, Microsoft made significant investments in building the necessary governance structure, policies, tools, and processes to uphold these principles and build and deploy AI safely. Microsoft is committed to sharing the learnings on this journey of upholding our Responsible AI principles with our customers.

These commitments coincide with our healthcare capabilities to strengthen the security, safety, and privacy of AI systems to make sure that our customers and developers are protected at every layer.

Microsoft Cloud for Healthcare

Microsoft Cloud for Healthcare is a unique approach to empower healthcare customers and partners to innovate with AI responsibly at every layer of the cloud. From cloud infrastructure to data and AI, security surrounds everything that people do.

Microsoft Cloud for Healthcare helps our customers innovate responsibly at every layer of the cloud. Microsoft Cloud for Healthcare provides trusted, integrated, and powerful capabilities that help make it easier for organizations to:

  • Safeguard people, health data, and infrastructure.

  • Empower the healthcare workforce.

  • Enhance patient and member experiences.

  • Unlock value from clinical and operational data.

  • Accelerate research, discovery, and development.

Together with Microsoft and our partners, your organization can use AI that combines multiple sources to give full visibility into data and improve process and workflow automation. This approach helps relieve administrative burdens and create actionable insights that deliver better care faster and at a lower cost.