Default Response Time (Hours) Field, Service Mgt. Setup Table
Contains the default response time which is the default estimated number of hours required to start service either on a service order or on a service item line. The service is considered to have been started if the value in the Status/ Repair Status field on the service header/service item line changes from Pending/Initial to In Process.
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Parent Tables
| Table | Location |
|---|---|
| Service Mgt. Setup Table | Service Management |
| Service Mgt. Setup Table | Service Management |