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Service Item Worksheet Window

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Contains information about service items, such as repair status, fault comments and codes, and cost. In this window, you can update information on the items such as repair status and fault and resolution codes. You can also enter new service lines for resource hours, for the use of spare parts and for specific service costs.

The Service Item Worksheet window is composed of two parts:

  • The header, which contains general information about the service item.

  • The lines (service lines), which contain the resource hours, spare parts used and other costs for the service item.

You cannot create a new service item, nor delete the service item in the window.

For Help about a specific field, click the field and press F1.

Tip

For more information on how to navigate in the user interface, see Work with Microsoft Dynamics NAV. For assistance in finding specific pages, see Search.

See Also

Reference

Service Item Line
Service Line

Other Resources

How to: Register Spare Parts
How to: Insert Starting Fees for Service Items
How to: Register Fault Code and Resolution Code Relationships
How to: Lend Loaners
How to: Insert Extended Texts in Service Orders
How to: Register Costs for Service Orders
How to: Register Fault Codes
How to: Insert Travel Fees for Service Items
How to: Change Service Pricing for Service Items
How to: Register Resolution Codes
How to: Create Service Price Adjustments
How to: Replace Service Items
How to: Register Resource Hours
How to: Receive Loaners
How to: Register Costs for Service Items
How to: Replace Components