Service Item Table

Specifies items that have been sold to customers and have been registered for service. A service item has a unique identification number and can be linked to an item. It can have a serial number that is unique among all the service items. The owner of the service item is the customer at the specified ship-to address.

You can assign warranty to service items and specify the response time for their service. Service items can consist of components.

You can set up service items manually in the Service Item Card window and you can also let the program create service items automatically when you ship sold items.

When you have set up service items, you can register them in service orders and service contracts.

Note

It is possible to create Multiple Contracts per service item, so that it is included in different service contracts at the same time.

List of Fields in the Table

Field	Location
Ship-to Name 2 Field, Service Item Table	Service Management
No. Field, Service Item Table	Service Management
Item Description Field, Service Item Table	Service Management
Unit of Measure Code Field, Service Item Table	Service Management
Priority Field, Service Item Table	Service Management
Ship-to City Field, Service Item Table	Service Management
Sales Unit Price Field, Service Item Table	Service Management
Shipment Type Field, Service Item Table	Service Management
Serial No. Field, Service Item Table	Service Management
No. of Active Contracts Field, Service Item Table	Service Management
Address Field, Service Item Table	Service Management
Status Field, Service Item Table	Service Management
Default Contract Cost Field, Service Item Table	Service Management
Post Code Field, Service Item Table	Service Management
Country/Region Code Field, Service Item Table	Service Management
Sales Date Field, Service Item Table	Service Management
Warranty Starting Date (Labor) Field, Service Item Table	Service Management
Customer No. Field, Service Item Table	Service Management
Phone No. Field, Service Item Table	Service Management
Default Contract Value Field, Service Item Table	Service Management
Ship-to Country/Region Code Field, Service Item Table	Service Management
Warranty % (Labor) Field, Service Item Table	Service Management
Vendor Item Name Field, Service Item Table	Service Management
Service Price Group Code Field, Service Item Table	Service Management
Service Item Group Code Field, Service Item Table	Service Management
Service Order Filter Field, Service Item Table	Service Management
Ship-to Phone No. Field, Service Item Table	Service Management
Vendor Name Field, Service Item Table	Service Management
No. Series Field, Service Item Table	Service Management
Type Filter Field, Service Item Table	Service Management
Contract Filter Field, Service Item Table	Service Management
Response Time (Hours) Field, Service Item Table	Service Management
Total Quantity Field, Service Item Table	Service Management
Total Qty. Invoiced Field, Service Item Table	Service Management
City Field, Service Item Table	Service Management
Invoiced Amount Field, Service Item Table	Service Management
Item No. Field, Service Item Table	Service Management
Ship-to Code Field, Service Item Table	Service Management
Usage (Cost) Field, Service Item Table	Service Management
Service Item Components Field, Service Item Table	Service Management
Ship-to County Field, Service Item Table	Service Management
Comment Field, Service Item Table	Service Management
Variant Code Field, Service Item Table	Service Management
Parts Used Field, Service Item Table	Service Management
Ship-to Contact Field, Service Item Table	Service Management
Ship-to Address 2 Field, Service Item Table	Service Management
Name Field, Service Item Table	Service Management
Resources Used Field, Service Item Table	Service Management
Sales Unit Cost Field, Service Item Table	Service Management
Warranty Starting Date (Parts) Field, Service Item Table	Service Management
Prepaid Amount Field, Service Item Table	Service Management
Last Service Date Field, Service Item Table	Service Management
Date Filter Field, Service Item Table	Service Management
Sales/Serv. Shpt. Line No. Field, Service Item Table	Service Management
Warranty Ending Date (Parts) Field, Service Item Table	Service Management
Vendor No. Field, Service Item Table	Service Management
Search Description Field, Service Item Table	Service Management
Preferred Resource Field, Service Item Table	Service Management
Name 2 Field, Service Item Table	Service Management
County Field, Service Item Table	Service Management
Ship-to Name Field, Service Item Table	Service Management
Ship-to Address Field, Service Item Table	Service Management
Sales/Serv. Shpt. Document No. Field, Service Item Table	Service Management
Location of Service Item Field, Service Item Table	Service Management
Ship-to Post Code Field, Service Item Table	Service Management
Warranty Ending Date (Labor) Field, Service Item Table	Service Management
Contact Field, Service Item Table	Service Management
Total Qty. Consumed Field, Service Item Table	Service Management
Contract Cost Field, Service Item Table	Service Management
Vendor Item No. Field, Service Item Table	Service Management
Warranty % (Parts) Field, Service Item Table	Service Management
Installation Date Field, Service Item Table	Service Management
Description 2 Field, Service Item Table	Service Management
Description Field, Service Item Table	Service Management
Usage (Amount) Field, Service Item Table	Service Management
Default Contract Discount % Field, Service Item Table	Service Management
Address 2 Field, Service Item Table	Service Management
Service Contracts Field, Service Item Table	Service Management
Cost Used Field, Service Item Table	Service Management

See Also

Reference

Service Item List
Service Item Card