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Resource Skills Option Field, Service Mgt. Setup Table

Specifies how to identify resource skills in your company when you allocate resources to service items. There are three options: Code Shown, Warning Displayed and Not Used.

Field Description

Code Shown

Indicates whether a resources is skilled or not skilled to service the service item in the Resource Availability window.

Warning Displayed

Indicates whether a resources is skilled or not skilled to service the service item in the Resource Availability window. A warning is also displayed if you allocate a resource to a service item requiring skills that the resource does not have.

Not Used

The resource skills are not identified.

Tip

For more information on how to work with fields and columns, see Work with Data. For assistance in finding specific pages, see Search.

Parent Tables

Table Location
Service Mgt. Setup Table Service Management
Service Mgt. Setup Table Service Management