Contact Class. Field Field, Profile Questionnaire Line Table
Specifies the contact information on which the automatic classification is based. There are seven options:
Blank
Interaction Quantity
Interaction Frequency (No./Year)
Avg. Interaction Cost (LCY)
Avg. Interaction Duration (Min.)
Opportunity Won (%)
Rating
When you select Rating in the Contact Class. Field field in order to use the question and matching answers in a rating of the contact, the classification of the contact will be updated immediately.
Tip
For more information on how to work with fields and columns, see Work with Data. For assistance in finding specific pages, see Search.
Parent Tables
Table | Location |
---|---|
Profile Questionnaire Line Table | Relationship Management |
Profile Questionnaire Line Table | Relationship Management |