Initiated By Field, Segment Header Table
Specifies whether the interaction recorded for this segment was initiated by your company or by one of your contacts. The Us option indicates that your company was the initiator; the Them option indicates that a contact was the initiator.
The program automatically fills in this field if the Interaction Template Code you have chosen contains information about who usually initiates the interaction.
Tip
For more information on how to work with fields and columns, see Work with Data. For assistance in finding specific pages, see Search.
Parent Tables
| Table | Location |
|---|---|
| Segment Header Table | Relationship Management |
| Segment Header Table | Relationship Management |