How to: View Overdue Approval Requests
All approval requests have a due date by which they must be approved. If an approver has not acted on a request by the due date, then the related approval request becomes overdue.
The due date is either the date when the request was made or it a date calculated from the value in the Due Date Formula field on the workflow response that represents the approvers action. For more information, see step 9.b. in How to: Create Workflows.
At regular intervals, you must remind approval workflow users of overdue approval requests that they must react on. For more information, see How to: Send Overdue Approval Notifications.
Approval of records must be set up as workflows, one workflow for each scenario, such as the Purchase Invoice Approval Workflow. The generic version of Microsoft Dynamics NAV includes workflow templates for approval of all types of sales and purchase documents and for other records, such as customer cards. For more information, see the list of workflow templates in the Workflow Templates window.
To view overdue approval requests
In the Search box, enter Overdue Approval Requests, and then choose the related link.
The Overdue Approval Entries window opens.
See Also
Tasks
How to: Manage Notification Templates
How to: Create Workflows
How to: Set Up Job Queues
Walkthrough: Setting Up and Using a Purchase Approval Workflow
Concepts
Setting Up Workflow Notifications
Workflow
Business Functionality